Senior Technician, Facility Services, HVAC/Refrigeration

Walmart•Peoria, AZ
•$35 - $70•Onsite

About The Position

The Senior Technician, Facility Services, HVAC/Refrigeration oversees HVAC/R installation, commissioning, diagnostics, troubleshooting, maintenance, inspections, and repairs across commercial and industrial systems. The role leads field teams, coordinates assignments and service workloads, mentors and trains technicians, manages escalated service issues, and supports business-critical needs through an on-call rotation. Responsibilities also include managing refrigerants, parts, vendors, and vehicle maintenance; documenting work; ensuring safety, environmental, and code compliance; and contributing to projects and operational improvements. The position is based at the listed Walmart location in Peoria, Arizona. The hourly wage range is $35.00–$70.00, with possible premiums of $0.35–$3.00 per hour in qualifying circumstances. Walmart offers competitive pay, performance-based bonus awards, and benefits that may include medical, vision, and dental coverage; 401(k), stock purchase, and company-paid life insurance; paid time off and various leave benefits; disability coverage; company discounts; adoption and surrogacy expense reimbursement; and the Live Better U education program. Eligibility and benefit terms may depend on job classification and length of employment.

Requirements

  • Option 1: 3 years of experience in HVAC/grocery rack refrigeration.
  • Option 2: 6 years of experience in HVAC/grocery rack refrigeration and an Associate of Applied Science (AAS) in Air Conditioning and Refrigeration.
  • Hold and maintain EPA Type I and Type II or Universal certification for refrigerant handling.
  • Where required, hold an HVAC-R/Mechanical Journeyman qualification.
  • Have 1 year of experience in plumbing, electrical, material handling equipment, or a related area, or 2 years of Walmart store experience.
  • Have a valid state-issued driver’s license and be able to pass a motor vehicle report.
  • Have no DUI, DWI, or OUI convictions in a commercial driving record within the last five years.
  • Have no more than two moving violations in a commercial driving record within the last three years.
  • Have no preventable accidents while operating a commercial motor vehicle in the last three years.
  • Have no serious traffic violations, as defined by the Federal Motor Carrier Safety Regulations, while operating a commercial motor vehicle in the last three years.

Nice To Haves

  • Completion of a 2-year technical/vocational HVAC/R program or a 2-year Associate of Applied Science program in air conditioning and refrigeration.
  • Experience using word processing, spreadsheet, email, and presentation software, such as Word, Excel, Outlook, and PowerPoint.
  • Prior work experience reading blueprints, schematics, and wiring diagrams.
  • Prior work experience using hand tools, power tools, and testing equipment.
  • Prior work experience with Glycol and CO2 systems.

Responsibilities

  • Oversee installation and commissioning of HVAC/R systems, including ductwork, control panels, and building pneumatics.
  • Lead diagnostics and troubleshooting of mechanical, electrical, and refrigerant issues across commercial and industrial systems.
  • Implement and monitor preventive maintenance programs to extend equipment life and reduce downtime.
  • Manage rack systems, walk-ins, reach-ins, and supermarket refrigeration units to ensure performance and compliance.
  • Use heavy machinery.
  • Submit required written and electronic information, including expense vouchers, weekly summaries, work orders, and maintenance logs; enter detailed work-order notes and before-and-after photos.
  • Ensure field practices and documentation comply with OSHA standards and EPA refrigerant-handling protocols.
  • Conduct inspections and repairs in accordance with federal, state, and local HVAC/R codes, including indoor air quality and cold-chain requirements.
  • Reclaim ozone-depleting refrigerants and maintain compliance with environmental guidelines.
  • Lead HVAC/R field teams by coordinating work assignments, mentoring less-experienced technicians, and managing escalated service issues.
  • Provide on-the-job training to assigned Developmental Technicians, including pickup at designated store locations and hands-on instruction for Technician-level associates.
  • Deliver hands-on training on safety, control troubleshooting, and system operations at company facilities, offsite locations, or vendor sites.
  • Evaluate Technician skill sets and provide feedback to senior leadership to support workforce development.
  • Participate in an on-call rotation and respond promptly during assigned periods to incidents or requests, supporting resolution or escalation.
  • Manage refrigerant levels, parts inventory, and vendor relationships to ensure materials are available on time.
  • Track and order HVAC/R parts, record purchases and usage, and ensure external service-provider contract compliance.
  • Coordinate service calls and regional or market workloads to meet business priorities and timelines.
  • Support HVAC/R business solutions by identifying operational needs, monitoring progress, and adapting to organizational changes.
  • Lead special projects by collecting data, evaluating new technologies, and recommending improvements.
  • Collaborate with cross-functional teams to develop and refine processes for evolving business demands.
  • Maintain company vehicles according to policy; coordinate required maintenance and arrange alternate driving support beforehand.
  • Operate motor vehicles safely, ensure required vehicle documents are present, check fuel and water levels, brakes, signals, and lights, submit maintenance invoices, and verify insurance coverage and validity.
  • Wear the company uniform and badge in accordance with company policies and procedures.
  • Lead and participate in teams by sharing resources and information, determining customer needs and business priorities, coordinating work, supporting quality and timelines, and helping others adapt to change.
  • Develop, communicate, and implement processes and practices by collaborating with relevant partners, analyzing information from multiple sources, monitoring results, and addressing improvement opportunities.
  • Promote compliance with company policies, procedures, and ethics standards; guide associates in applying them, implement action plans, use the Open Door Policy, and assist management with correcting ethical and compliance issues.
  • Model Walmart’s stated values by respecting individuals, acting with integrity, serving customers and members, and striving for excellence.

Benefits

  • Competitive pay and performance-based bonus awards.
  • Medical, vision, and dental coverage.
  • 401(k), stock purchase, and company-paid life insurance.
  • Paid time off, including sick leave, and possible parental, family care, bereavement, jury duty, and voting leave.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • PTO and/or PPTO for vacation, sick leave, holidays, or other purposes, with amounts depending on job classification and length of employment.
  • Live Better U, a Walmart-paid education program covering tuition, books, and fees for eligible programs ranging from high school completion to bachelor’s degrees, English Language Learning, and short-form certificates.
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