Senior Technician, Facility Services, HVAC/Refrigeration

Walmart • Phoenix, AZ

9d • $35 - $70

About The Position

The Senior Technician, Facility Services, HVAC/Refrigeration oversees installation, commissioning, diagnostics, repairs, and preventive maintenance for commercial and industrial HVAC/R systems. The role manages supermarket refrigeration equipment, including rack systems, walk-ins, and reach-ins, and ensures compliance with applicable safety, environmental, and HVAC/R codes. It also leads field teams, coordinates service work and workloads, mentors and trains technicians, manages refrigerant and parts inventory and vendor relationships, and supports projects and process improvements. The position includes vehicle-related responsibilities and participation in an on-call rotation for business-critical needs outside standard business hours.

The role requires maintaining detailed work orders and other written and electronic records, following OSHA standards and EPA refrigerant-handling protocols, and safely operating company vehicles. The Senior Technician collaborates across teams, develops and implements business processes, supports ethical and compliant practices, and models the company's stated values.

The hourly wage range is $35.00–$70.00, with possible premiums of $0.35–$3.00 per hour in specified circumstances. Walmart lists performance-based bonus awards and benefits including medical, vision and dental coverage; 401(k); stock purchase; company-paid life insurance; paid time off; parental and family care leave; disability coverage; company discounts; education benefits through Live Better U; and other programs. Benefit eligibility and terms may depend on job classification and length of employment.

Requirements

• Option 1: 3 years of experience in HVAC/grocery rack refrigeration.
• Option 2: 6 years of experience in HVAC/grocery rack refrigeration and an Associate of Applied Science (AAS) in Air Conditioning and Refrigeration.
• Hold and maintain Type I and Type II or Universal Environmental Protection Agency certification for refrigerant handling.
• HVAC-R/Mechanical Journeyman qualification where required.
• 1 year of experience in plumbing, electrical, material handling equipment, or a related area, or 2 years of Walmart store experience.
• Valid state-issued driver's license and ability to pass a motor vehicle report.
• Commercial driving record with no DUI, DWI, or OUI convictions in the last five years.
• Commercial driving record with no more than two moving violations in the last three years.
• No preventable accidents while operating a commercial motor vehicle in the last three years.
• No serious traffic violations, as defined by the Federal Motor Carrier Safety Regulations, while operating a commercial motor vehicle in the last three years.

Nice To Haves

• Completion of a 2-year technical/vocational HVAC/R program or a 2-year Associate of Applied Science program in air conditioning and refrigeration.
• Experience using word-processing, spreadsheet, email, and presentation software such as Word, Excel, Outlook, and PowerPoint.
• Prior work experience reading blueprints, schematics, and wiring diagrams.
• Prior work experience using hand tools, power tools, and testing equipment.
• Prior work experience with Glycol and CO2 systems.

Responsibilities

• Oversee installation and commissioning of HVAC/R systems, including ductwork, control panels, and building pneumatics.
• Lead diagnostics and troubleshooting of mechanical, electrical, and refrigerant issues across commercial and industrial systems.
• Implement and monitor preventive maintenance programs to extend equipment life and reduce downtime.
• Manage rack systems, walk-ins, reach-ins, and supermarket refrigeration units, ensuring performance and compliance.
• Use heavy machinery.
• Submit required written and electronic information, including expense vouchers, weekly summaries, work orders, and maintenance logs.
• Enter detailed work-order notes, including before-and-after photos.
• Ensure adherence to OSHA standards and EPA refrigerant-handling protocols by supervising field practices and documentation.
• Conduct inspections and repairs in accordance with federal, state, and local HVAC/R codes, including indoor air quality and cold-chain requirements.
• Reclaim ozone-depleting refrigerants and maintain compliance with environmental guidelines.
• Lead HVAC/R field teams by coordinating assignments, mentoring less-experienced technicians, and managing escalated service issues.
• Provide on-the-job training to assigned Developmental Technicians, including pickup at designated store locations and hands-on instruction for Technician-level associates.
• Deliver hands-on training on safety, control troubleshooting, and system operations at company facilities, offsite locations, or vendor sites.
• Evaluate technician skill sets and provide feedback to senior leadership to support workforce development.
• Participate in an on-call rotation and respond promptly during assigned periods to incidents or requests, supporting resolution or escalation.
• Manage refrigerant levels, parts inventory, and vendor relationships to ensure materials are available when needed.
• Track and order HVAC/R parts, record purchases and usage, and ensure contract compliance with external service providers.
• Coordinate service calls and manage regional or market workloads to meet business priorities and timelines.
• Support HVAC/R business solutions by identifying operational needs, monitoring progress, and adapting to organizational changes.
• Lead special projects by collecting data, evaluating new technologies, and recommending improvements.
• Collaborate with cross-functional teams to develop and refine processes for evolving business demands.
• Maintain company vehicles in accordance with company policies and procedures; coordinate required maintenance and arrange alternate driving support beforehand.
• Operate motor vehicles safely; ensure required vehicle documents are present; check fuel and water levels, brakes, signals, and lights; submit maintenance invoices; and verify insurance coverage and validity.
• Wear the company uniform and badge in accordance with company policies and procedures.
• Lead and participate in teams by sharing resources and information, determining customer needs and business priorities, coordinating work, supporting quality and timelines, and helping others adapt to change.
• Develop, communicate, and implement processes and practices by collaborating with business partners, analyzing information, monitoring results, and identifying improvements.
• Promote compliance with company policies, procedures, and standards of ethics and integrity; guide others, implement action plans, use the Open Door Policy, and assist management in correcting compliance issues.
• Model Walmart's stated values: respect individuals, act with integrity, serve customers and members, and strive for excellence.

Benefits

• Competitive pay and performance-based bonus awards.
• Medical, vision, and dental coverage.
• 401(k).
• Stock purchase.
• Company-paid life insurance.
• Paid time off, including sick leave, and PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes.
• Parental leave and family care leave.
• Bereavement leave, jury duty leave, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit, with tuition, books, and fees paid for eligible programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed