Senior Technician, Facility Services, HVAC/Refrigeration

Walmart•Cedartown, GA

7d•$35 - $70

About The Position

The Senior Technician, Facility Services, HVAC/Refrigeration oversees installation and commissioning of HVAC/R systems and leads diagnostics, troubleshooting, maintenance, and repairs across commercial and industrial systems. The role manages refrigeration equipment, preventive maintenance programs, refrigerant handling, parts and inventory, vendor relationships, service calls, and regional workloads while ensuring compliance with applicable safety, environmental, and HVAC/R requirements. The position leads field teams, coordinates assignments, mentors and trains technicians, evaluates skills, and supports workforce development. It also responds to business-critical issues during assigned on-call periods; contributes to business solutions and special projects; collaborates on process improvements; and maintains and safely operates company vehicles in accordance with company policies. The role includes documenting work and purchases, maintaining accurate work orders and maintenance records, and modeling company policies, ethics, integrity, inclusion, teamwork, customer service, and continuous improvement. The hourly wage range is $35.00–$70.00, with possible premiums of $0.35–$3.00 per hour in specific circumstances. Additional compensation may include performance-based bonus awards.

Requirements

Option 1: 3 years of experience in HVAC/grocery rack refrigeration.
Option 2: 6 years of experience in HVAC/grocery rack refrigeration and an Associate of Applied Science (AAS) in Air Conditioning and Refrigeration.
Hold and maintain Type I and Type II or Universal Environmental Protection Agency certification for refrigerant handling.
Where required, hold an HVAC-R/Mechanical Journeyman qualification.
1 year of experience in plumbing, electrical, material handling equipment, or a related area, or 2 years of Walmart store experience.
Valid state-issued driver’s license and ability to pass a motor vehicle report.
Commercial driving record with no DUI, DWI, or OUI convictions within the last five years.
Commercial driving record with no more than two moving violations in the last three years.
No preventable accidents while operating a commercial motor vehicle in the last three years.
No serious traffic violations, as defined by the Federal Motor Carrier Safety Regulations, while operating a commercial motor vehicle in the last three years.

Nice To Haves

Completion of a 2-year technical/vocational HVAC/R program or a 2-year associate’s degree in applied science in air conditioning and refrigeration.
Experience using word-processing, spreadsheet, email, and presentation software, such as Word, Excel, Outlook, and PowerPoint.
Prior work experience reading blueprints, schematics, and wiring diagrams.
Prior work experience using hand tools, power tools, and testing equipment.
Prior work experience with Glycol and CO2 systems.

Responsibilities

Oversee installation and commissioning of HVAC/R systems, including ductwork, control panels, and building pneumatics.
Lead diagnostics and troubleshooting of mechanical, electrical, and refrigerant issues across commercial and industrial systems.
Implement and monitor preventive maintenance programs to extend equipment life and reduce downtime.
Manage rack systems, walk-ins, reach-ins, and supermarket refrigeration units to ensure performance and compliance.
Use heavy machinery.
Submit required written and electronic information, including expense vouchers, weekly summaries, work orders, and maintenance logs.
Enter detailed work-order notes, including before-and-after photos.
Supervise field practices and documentation to ensure adherence to OSHA standards and EPA refrigerant-handling protocols.
Conduct inspections and repairs in accordance with federal, state, and local HVAC/R codes, including indoor air quality and cold-chain requirements.
Reclaim ozone-depleting refrigerants and maintain compliance with environmental guidelines.
Lead HVAC/R field teams by coordinating work assignments, mentoring less-experienced Technicians, and managing escalated service issues.
Provide on-the-job training to Developmental Technicians and hands-on training sessions on safety, control troubleshooting, and system operations.
Evaluate Technician skill sets and provide feedback to senior leadership to support workforce development.
Participate in an on-call rotation and respond in a timely manner to incidents or requests during assigned periods, resolving or appropriately escalating issues.
Manage refrigerant levels, parts inventory, and vendor relationships to ensure timely availability of materials.
Track and order HVAC/R parts, record purchases and usage, and ensure contract compliance with external service providers.
Coordinate service calls and manage regional or market workloads to meet business priorities and timelines.
Support HVAC/R business solutions by identifying operational needs, monitoring progress, and adapting to organizational changes.
Lead special projects by collecting data, evaluating new technologies, and recommending improvements.
Collaborate with cross-functional teams to develop and refine processes.
Maintain company vehicles, coordinate required maintenance, arrange alternate driving support beforehand, and submit maintenance invoices for payment.
Safely operate motor vehicles; ensure required documents are present; check fuel and water levels, brakes, signals, and lights; and verify vehicle insurance coverage and validity.
Wear the company uniform and badge in accordance with company policies and procedures.
Lead and participate in teams by sharing resources and information, determining customer needs and business priorities, coordinating work, and supporting quality and timely results.
Develop, communicate, and implement processes by collaborating with managers, co-workers, customers, and business partners; analyzing information; monitoring results; and addressing improvement opportunities.
Promote compliance with company policies, procedures, and ethics standards; guide others in applying them, use the Open Door Policy, and assist management in correcting ethical and compliance issues.
Respect individual differences, build trusting relationships, communicate positively, and help develop and recognize others.
Act with integrity, uphold ethical standards, model company values, and support the goal of becoming a regenerative company.
Serve customers and members by delivering results, making reliable-information-based decisions, and considering the impact of work on stakeholders.
Strive for excellence through curiosity, learning, continuous improvement, use of new technologies and skills, and support for others through change.

Benefits

Performance-based bonus awards.
Medical, vision, and dental coverage.
401(k).
Stock purchase.
Company-paid life insurance.
Paid time off, including sick leave.
Parental leave.
Family care leave.
Bereavement leave.
Jury duty leave.
Voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
PTO and/or PPTO for vacation, sick leave, holidays, or other purposes.
Live Better U, a Walmart-paid education benefit program for eligible full-time and part-time associates, with tuition, books, and fees covered for qualifying programs.