Senior Technician, Facility Services, HVAC/Refrigeration

Walmart • Phoenix, AZ

6d • Onsite

About The Position

Oversees HVAC/R installation, commissioning, diagnostics, repairs, preventive maintenance, and refrigeration system performance across commercial and industrial systems. Leads field teams, coordinates service work and regional workloads, mentors and trains technicians, and manages escalated service issues. Ensures work complies with safety, environmental, and applicable HVAC/R codes and requirements. Manages refrigerants, parts inventory, vendor relationships, service-provider contracts, and company vehicle requirements. Supports business solutions and special projects by assessing operational needs, evaluating technologies, recommending improvements, and collaborating across teams. The role participates in an on-call rotation to respond to business-critical needs outside standard business hours and may provide hands-on training at company facilities, offsite locations, or vendor sites.

The position requires operation of heavy machinery and safe operation and maintenance coordination for company vehicles. The primary location listed is 115 E Dunlap Ave, Phoenix, AZ 85020-2841.

The hourly wage range is $35.00–$70.00, with possible premiums of $0.35–$3.00 per hour in specific circumstances. Walmart offers performance-based bonus awards and benefits that include medical, vision and dental coverage; 401(k), stock purchase and company-paid life insurance; paid time off and various leave benefits; disability coverage; company discounts; Military Leave Pay; adoption and surrogacy expense reimbursement; and the Live Better U education benefit program, subject to eligibility and plan terms.

Requirements

• At least 3 years of experience in HVAC/grocery rack refrigeration; alternatively, 6 years of experience in HVAC/grocery rack refrigeration and an Associate of Applied Science (AAS) in Air Conditioning and Refrigeration.
• Hold and maintain EPA Type I and Type II or Universal certification for refrigerant handling.
• HVAC-R/Mechanical Journeyman qualification where required.
• At least 1 year of experience in plumbing, electrical, material handling equipment, or a related area, or 2 years of Walmart store experience.
• Valid state-issued driver’s license and ability to pass a motor vehicle report.
• Commercial driving record with no DUI, DWI, or OUI convictions in the last five years.
• Commercial driving record with no more than two moving violations in the last three years.
• No preventable accidents while operating a commercial motor vehicle in the last three years.
• No serious traffic violations, as defined by the Federal Motor Carrier Safety Regulations, while operating a commercial motor vehicle in the last three years.
• Ability to participate in an on-call rotation and respond to business-critical needs outside standard business hours.

Nice To Haves

• Completion of a two-year technical/vocational HVAC/R program or a two-year Associate of Applied Science in Air Conditioning and Refrigeration.
• Experience using word processing, spreadsheet, email, and presentation software such as Word, Excel, Outlook, and PowerPoint.
• Prior work experience reading blueprints, schematics, and wiring diagrams.
• Prior work experience using hand tools, power tools, and testing equipment.
• Prior work experience with Glycol and CO2 systems.

Responsibilities

• Oversee installation and commissioning of HVAC/R systems, including ductwork, control panels, and building pneumatics.
• Lead diagnostics and troubleshooting of mechanical, electrical, and refrigerant issues across commercial and industrial systems.
• Implement and monitor preventive maintenance programs to extend equipment life and reduce downtime.
• Manage rack systems, walk-ins, reach-ins, and supermarket refrigeration units to ensure performance and compliance.
• Use heavy machinery.
• Submit written and electronic information, including expense vouchers, weekly summaries, work orders, and maintenance logs; enter detailed work-order notes and before-and-after photos.
• Ensure adherence to OSHA standards and EPA refrigerant-handling protocols through field supervision and documentation.
• Conduct inspections and repairs in accordance with federal, state, and local HVAC/R codes, including indoor air quality and cold chain requirements.
• Reclaim ozone-depleting refrigerants and maintain compliance with environmental guidelines.
• Lead HVAC/R field teams by coordinating assignments, mentoring technicians, and managing escalated service issues.
• Provide on-the-job instruction to Developmental Technicians and deliver hands-on training on safety, control troubleshooting, and system operations.
• Evaluate technician skill sets and provide feedback to senior leadership to support workforce development.
• Participate in an on-call rotation and respond in a timely manner to incidents or requests outside standard business hours, resolving or escalating issues as needed.
• Manage refrigerant levels, parts inventory, and vendor relationships to ensure materials are available on time.
• Track and order HVAC/R parts, record purchases and usage, and ensure contract compliance with external service providers.
• Coordinate service calls and regional or market workloads to meet business priorities and timelines.
• Support implementation of HVAC/R business solutions by identifying operational needs, monitoring progress, and adapting to organizational changes.
• Lead special projects by collecting data, evaluating technologies, and recommending improvements.
• Collaborate with cross-functional teams to develop and refine processes for evolving business demands.
• Maintain company vehicles in accordance with company policies; coordinate required maintenance and arrange alternate driving support beforehand.
• Safely operate motor vehicles; ensure required vehicle documents are present and check fuel and water levels, brakes, signals, and lights.
• Submit vehicle maintenance invoices for payment and verify vehicle insurance coverage and validity.
• Wear the company uniform and badge in accordance with company policies.
• Lead and participate in teams by sharing resources and information, identifying customer needs and business priorities, coordinating assignments, supporting work quality and timelines, and helping others adapt to change.
• Develop, communicate, and implement business processes by collaborating with stakeholders, analyzing information, monitoring results, and addressing improvement opportunities.
• Promote compliance with company policies, procedures, ethics, and integrity standards, and assist management with correcting compliance issues.
• Model the company’s stated values by respecting individuals, acting with integrity, serving customers and members, and striving for excellence.

Benefits

• Competitive pay and performance-based bonus awards.
• Medical, vision, and dental coverage.
• 401(k).
• Stock purchase plan.
• Company-paid life insurance.
• Paid time off, including sick leave, and parental, family care, bereavement, jury duty, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• PTO and/or PPTO for vacation, sick leave, holidays, or other purposes, subject to job classification and length of employment.
• Live Better U Walmart-paid education benefit, including tuition, books, and fees for eligible programs.
• Additional benefits, subject to eligibility and plan or program terms.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree