Senior Technician, Facility Services, HVAC/Refrigeration

Walmart • Chesapeake, VA

21d • $35 - $70 • Onsite

About The Position

Oversees and performs installation, commissioning, diagnostics, troubleshooting, preventive maintenance, inspections, and repairs for commercial and industrial HVAC/R and refrigeration systems. The role covers ductwork, control panels, building pneumatics, refrigeration racks, walk-ins, reach-ins, and supermarket refrigeration units, with attention to equipment performance, applicable codes, indoor air quality, cold chain requirements, OSHA standards, EPA refrigerant-handling protocols, and environmental guidelines. The position uses heavy machinery and reclaims ozone-depleting refrigerants.

Leads HVAC/R field teams by coordinating work assignments, mentoring and training technicians, assessing their skills, and handling escalated service issues. Supports business-critical needs through an on-call rotation, responding promptly during assigned periods. Manages refrigerant levels, parts inventory, vendors, service calls, and regional workloads; supports HVAC/R business solutions and special projects; and collaborates on process improvements and organizational changes.

The role also maintains and safely operates company vehicles, coordinates required vehicle maintenance, and completes related documentation. It includes submitting work orders, maintenance logs, expense information, and other records, with detailed work-order notes and before-and-after photos. The position is expected to model company policies, ethics, integrity, teamwork, customer service, inclusion, and continuous improvement.

The hourly wage range is $35.00–$70.00, with possible premiums of $0.35–$3.00 per hour in qualifying circumstances. Walmart lists medical, vision, and dental coverage; financial benefits; paid time off and leave; disability coverage; discounts; education benefits; and other benefits, subject to eligibility and plan terms.

Requirements

• At least 3 years of experience in HVAC/grocery rack refrigeration; alternatively, 6 years of experience in HVAC/grocery rack refrigeration and an Associate of Applied Science (AAS) in Air Conditioning and Refrigeration.
• Hold and maintain EPA Type I and Type II or Universal certification for refrigerant handling.
• Where required, HVAC-R/Mechanical Journeyman qualification.
• At least 1 year of experience in plumbing, electrical, material handling equipment, or a related area, or 2 years of Walmart store experience.
• Valid state-issued driver’s license and ability to pass a motor vehicle report.
• Commercial driving record with no DUI, DWI, or OUI convictions within the last 5 years.
• Commercial driving record with no more than 2 moving violations in the last 3 years.
• No preventable accidents while operating a commercial motor vehicle in the last 3 years.
• No serious traffic violations, as defined by the Federal Motor Carrier Safety Regulations, while operating a commercial motor vehicle in the last 3 years.

Nice To Haves

• Completion of a 2-year technical/vocational HVAC/R program or a 2-year Associate of Applied Science program in air conditioning and refrigeration.
• Experience using word processing, spreadsheet, email, and presentation software such as Word, Excel, Outlook, and PowerPoint.
• Prior work experience reading blueprints, schematics, and wiring diagrams.
• Prior work experience using hand tools, power tools, and testing equipment.
• Prior work experience with Glycol and CO2 systems.

Responsibilities

• Oversee installation and commissioning of HVAC/R systems, including ductwork, control panels, and building pneumatics.
• Lead diagnostics and troubleshooting of mechanical, electrical, and refrigerant issues across commercial and industrial systems.
• Implement and monitor preventive maintenance programs to extend equipment life and reduce downtime.
• Manage rack systems, walk-ins, reach-ins, and supermarket refrigeration units, ensuring performance and compliance.
• Use heavy machinery.
• Submit required written and electronic information, including expense vouchers, weekly summaries, work orders, and maintenance logs; include detailed work-order notes and before-and-after photos.
• Ensure adherence to OSHA standards, EPA refrigerant-handling protocols, and applicable federal, state, and local HVAC/R codes, including indoor air quality and cold chain requirements.
• Reclaim ozone-depleting refrigerants and maintain compliance with environmental guidelines.
• Coordinate field-team work assignments, mentor less-experienced technicians, and manage escalated service issues.
• Provide on-the-job training to Developmental Technicians and hands-on training sessions on safety, control troubleshooting, and system operations.
• Evaluate technician skill sets and provide feedback to senior leadership.
• Participate in an on-call rotation and respond in a timely manner to incidents or requests during assigned periods, resolving or escalating issues as appropriate.
• Manage refrigerant levels, parts inventory, vendor relationships, parts ordering and usage records, and external service-provider contract compliance.
• Coordinate service calls and regional or market workloads to meet business priorities and timelines.
• Support HVAC/R business solutions, monitor implementation progress, and adapt to organizational changes.
• Lead special projects by collecting data, evaluating new technologies, and recommending improvements; collaborate across teams to refine processes.
• Maintain and safely operate company vehicles, arrange required maintenance and alternate driving support, check vehicle condition and required documents, verify insurance, and submit maintenance invoices.
• Wear the company uniform and badge in accordance with company policies.
• Lead and participate in teams by sharing resources and information, determining customer needs and priorities, coordinating work, supporting quality and timelines, and helping others adapt to change.
• Develop, communicate, and implement processes and practices; analyze information, monitor results, and identify improvement opportunities.
• Promote compliance with company policies, procedures, ethics, and integrity standards, and assist management in addressing ethical or compliance issues.
• Model Walmart values, inclusion, teamwork, integrity, customer service, continuous learning, and continuous improvement.

Benefits

• Competitive pay and performance-based bonus awards.
• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, including sick leave, and parental, family care, bereavement, jury duty, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• PTO and/or PPTO for vacation, sick leave, holidays, or other purposes.
• Live Better U paid education program for eligible full-time and part-time associates, covering tuition, books, and fees for eligible programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree