Senior Technician, Facility Services, HVAC/Refrigeration

Walmart•Peoria, AZ

9d•Onsite

About The Position

The Senior Technician, Facility Services, HVAC/Refrigeration oversees installation, commissioning, diagnostics, repair, and preventive maintenance of HVAC/R systems across commercial and industrial settings. The role manages supermarket refrigeration equipment, including rack systems, walk-ins, and reach-ins, and ensures work meets applicable safety, environmental, and HVAC/R code requirements. The position also handles refrigerant reclamation, service documentation, parts and inventory management, vendor coordination, and regional workload planning. The Senior Technician leads HVAC/R field teams, assigns and coordinates work, mentors technicians, provides hands-on training, evaluates skills, and escalates service issues as needed. The role supports on-call business-critical service, special projects, process improvements, and implementation of HVAC/R business solutions. It also includes maintaining and safely operating company vehicles, following company policies, and demonstrating Walmart’s values and standards of ethics, integrity, compliance, customer service, teamwork, and continuous improvement. The position is based at the listed Walmart location in Peoria, Arizona. The hourly wage range is $35.00–$70.00, with possible additional premiums depending on schedule, facility, season, or work performed. Walmart describes benefits including medical, dental, and vision coverage; 401(k); stock purchase; company-paid life insurance; paid time off and leave programs; disability coverage; discounts; adoption and surrogacy expense reimbursement; and the Live Better U education benefit. Eligibility and benefits depend on job classification and length of employment and may be subject to plan terms.

Requirements

Option 1: 3 years of experience in HVAC/grocery rack refrigeration.
Option 2: 6 years of experience in HVAC/grocery rack refrigeration and an Associate of Applied Science (AAS) in Air Conditioning and Refrigeration.
Hold and maintain EPA Type I and Type II or Universal certification for refrigerant handling.
Where required, hold an HVAC-R/Mechanical Journeyman qualification.
1 year of experience in plumbing, electrical, material handling equipment, or a related area, or 2 years of Walmart store experience.
Valid state-issued driver’s license and ability to pass a motor vehicle report.
Commercial driving record with no DUI, DWI, or OUI convictions within the last five years.
Commercial driving record with no more than two moving violations in the last three years.
No preventable accidents while operating a commercial motor vehicle in the last three years.
No serious traffic violations, as defined by the Federal Motor Carrier Safety Regulations, while operating a commercial motor vehicle in the last three years.

Nice To Haves

Completion of a 2-year technical/vocational HVAC/R program or a 2-year associate’s degree in applied science in air conditioning and refrigeration.
Experience using word-processing, spreadsheet, email, and presentation software such as Word, Excel, Outlook, and PowerPoint.
Prior work experience reading blueprints, schematics, and wiring diagrams.
Prior work experience using hand tools, power tools, and testing equipment.
Prior work experience with Glycol and CO2 systems.

Responsibilities

Oversee installation and commissioning of HVAC/R systems, including ductwork, control panels, and building pneumatics.
Lead diagnostics and troubleshooting of mechanical, electrical, and refrigerant issues across commercial and industrial systems.
Implement and monitor preventive maintenance programs to extend equipment life and reduce downtime.
Manage rack systems, walk-ins, reach-ins, and supermarket refrigeration units to ensure performance and compliance.
Use heavy machinery.
Submit written and electronic information, including expense vouchers, weekly summaries, work orders, and maintenance logs; enter detailed work-order notes and before-and-after photos.
Ensure adherence to OSHA standards and EPA refrigerant-handling protocols by supervising field practices and documentation.
Conduct inspections and repairs in accordance with federal, state, and local HVAC/R codes, including indoor air quality and cold chain requirements.
Reclaim ozone-depleting refrigerants and maintain compliance with environmental guidelines.
Lead HVAC/R field teams by coordinating assignments, mentoring technicians, and managing escalated service issues.
Provide on-the-job instruction to Developmental Technicians and hands-on training to Technician-level associates, including at company facilities, offsite locations, or vendor sites.
Evaluate Technician skill sets and provide feedback to senior leadership to support workforce development.
Participate in an on-call rotation and respond to business-critical incidents or requests outside standard business hours, resolving or appropriately escalating issues.
Manage refrigerant levels, parts inventory, and vendor relationships to ensure materials are available when needed.
Track and order HVAC/R parts, record purchases and usage, and ensure external service-provider contract compliance.
Coordinate service calls and regional or market workloads to meet priorities and timelines.
Support HVAC/R business solutions by identifying operational needs, monitoring progress, and adapting to organizational changes.
Lead special projects by collecting data, evaluating technologies, and recommending improvements.
Collaborate with cross-functional teams to develop and refine processes.
Maintain company vehicles according to policy; coordinate required maintenance and arrange alternate driving support beforehand.
Safely operate motor vehicles and check required documentation, fuel and water levels, brakes, signals, and lights.
Submit vehicle maintenance invoices and verify insurance coverage and validity.
Wear the company uniform and badge in accordance with company policy.
Lead and participate in teams by sharing resources and information, determining customer needs and business priorities, coordinating assignments, and supporting timelines and work quality.
Develop, communicate, and implement processes and practices by collaborating with stakeholders, analyzing information, monitoring results, and addressing improvement opportunities.
Promote and support compliance with company policies, procedures, and ethical standards; guide associates in applying them and assist management with addressing ethical or compliance issues.
Model Walmart’s values by respecting individuals, building trusting relationships, mentoring others, acting with integrity, serving customers and members, and driving continuous improvement.

Benefits

Competitive pay and performance-based bonus awards.
Medical, vision, and dental coverage.
401(k).
Stock purchase plan.
Company-paid life insurance.
Paid time off, including sick leave.
Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes.
Live Better U: Walmart-paid education benefit program, with tuition, books, and fees covered for eligible programs.
Additional premiums may be paid in specific circumstances.