Senior Technician, Facility Services, HVAC/Refrigeration

Walmart • Phoenix, AZ

12d • $35 - $70 • Onsite

About The Position

The Senior Technician, Facility Services, HVAC/Refrigeration oversees HVAC/R installation, commissioning, maintenance, troubleshooting, inspections, and repairs across commercial and industrial systems. The role manages refrigeration equipment and systems, including rack systems, walk-ins, reach-ins, and supermarket refrigeration units, and ensures work meets applicable safety, environmental, and HVAC/R code requirements. Responsibilities include documenting work, maintaining refrigerant and parts inventory, coordinating vendors and service calls, and supporting regional workloads and business priorities.

The position leads HVAC/R field teams, coordinates work assignments, mentors and trains technicians, evaluates skill sets, and helps resolve escalated service issues. It also supports special projects, operational improvements, and cross-functional process development. The technician may participate in an on-call rotation to address business-critical needs outside standard business hours.

The role includes maintaining and safely operating company vehicles, arranging vehicle maintenance, and ensuring required vehicle documentation and insurance are valid. Associates are expected to wear the company uniform and badge and to model Walmart’s standards for respect, integrity, customer service, and continuous improvement. The position is based at 115 E Dunlap Ave, Phoenix, Arizona. The hourly wage range is $35.00–$70.00, with possible premiums of $0.35–$3.00 per hour in specified circumstances.

Requirements

• Option 1: 3 years of experience in HVAC/grocery rack refrigeration.
• Option 2: 6 years of experience in HVAC/grocery rack refrigeration and an Associate of Applied Science (AAS) in Air Conditioning and Refrigeration.
• Hold and maintain Type I and Type II or Universal Environmental Protection Agency certification for refrigerant handling.
• HVAC-R/Mechanical Journeyman qualification where required.
• 1 year of experience in plumbing, electrical, material handling equipment, or a related area, or 2 years of Walmart store experience.
• Valid state-issued driver’s license and ability to pass a motor vehicle report.
• Commercial driving record with no DUI, DWI, or OUI convictions within the last five years.
• Commercial driving record with no more than two moving violations in the last three years.
• No preventable accidents while operating a commercial motor vehicle in the last three years.
• No serious traffic violations, as defined by the Federal Motor Carrier Safety Regulations, while operating a commercial motor vehicle in the last three years.
• Ability to participate in an on-call rotation and respond to business-critical needs outside standard business hours.

Nice To Haves

• Completion of a 2-year technical/vocational HVAC/R program or a 2-year associate’s degree in applied science for air conditioning and refrigeration.
• Experience using word-processing, spreadsheet, email, and presentation software such as Word, Excel, Outlook, and PowerPoint.
• Prior work experience reading blueprints, schematics, and wiring diagrams.
• Prior work experience using hand tools, power tools, and testing equipment.
• Prior work experience with glycol and CO2 systems.

Responsibilities

• Oversee installation and commissioning of HVAC/R systems, including ductwork, control panels, and building pneumatics.
• Lead diagnostics and troubleshooting of mechanical, electrical, and refrigerant issues across commercial and industrial systems.
• Implement and monitor preventive maintenance programs to extend equipment life and reduce downtime.
• Manage rack systems, walk-ins, reach-ins, and supermarket refrigeration units to ensure performance and compliance.
• Use heavy machinery.
• Submit required written and electronic records, including expense vouchers, weekly summaries, work orders, and maintenance logs; enter detailed work-order notes and before-and-after photos.
• Ensure adherence to OSHA standards and EPA refrigerant-handling protocols by supervising field practices and documentation.
• Conduct inspections and repairs in accordance with federal, state, and local HVAC/R codes, including indoor air quality and cold-chain requirements.
• Reclaim ozone-depleting refrigerants and maintain compliance with environmental guidelines.
• Lead HVAC/R field teams by coordinating assignments, mentoring less-experienced technicians, and managing escalated service issues.
• Provide on-the-job training to Developmental Technicians and hands-on training sessions on safety, control troubleshooting, and system operations.
• Evaluate technician skill sets and provide feedback to senior leadership to support workforce development.
• Participate in an on-call rotation and respond in a timely manner to business-critical incidents or requests, resolving or escalating issues as needed.
• Manage refrigerant levels, parts inventory, and vendor relationships; track and order parts, record purchases and usage, and ensure external service-provider contract compliance.
• Coordinate service calls and regional or market workloads to meet business priorities and timelines.
• Support HVAC/R business solutions by identifying operational needs, monitoring progress, and adapting to organizational changes.
• Lead special projects by collecting data, evaluating new technologies, and recommending improvements.
• Collaborate with cross-functional teams to develop and refine processes that meet evolving business demands.
• Maintain company vehicles according to company policies; arrange required maintenance and alternate driving support, safely operate vehicles, check vehicle condition and supplies, submit maintenance invoices, and verify insurance coverage and required documents.
• Wear the company uniform and badge in accordance with company policies.
• Lead and participate in teams by sharing resources and information, determining customer needs and business priorities, coordinating assignments, and supporting work quality and timelines.
• Develop, communicate, and implement business processes; analyze information, monitor results, and identify improvement opportunities.
• Promote compliance with company policies, procedures, ethics, and integrity standards; guide associates and assist management with ethical or compliance issues.
• Model respect, integrity, customer service, teamwork, mentoring, accountability, and continuous improvement.

Benefits

• Competitive pay and performance-based bonus awards.
• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, including sick leave, parental leave, family care leave, bereavement, jury duty, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• PTO and/or PPTO for vacation, sick leave, holidays, or other purposes, subject to job classification and length of employment.
• Live Better U education benefit program with tuition, books, and fees paid for eligible programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree