Senior Technician, Facility Services, HVAC/Refrigeration

Walmart•Savannah, GA

17d•Onsite

About The Position

The Senior Technician, Facility Services, HVAC/Refrigeration oversees HVAC/R installation, commissioning, diagnostics, repairs, preventive maintenance, and compliance across commercial and industrial systems. The role manages supermarket refrigeration systems, including racks, walk-ins, and reach-ins, and uses heavy machinery. It also leads field teams, coordinates assignments and regional workloads, mentors and trains technicians, handles escalated service issues, and participates in an on-call rotation for business-critical needs outside standard business hours. The technician maintains work orders and service documentation, including detailed notes and before-and-after photos; manages refrigerants, parts inventory, vendors, and service-provider contracts; and leads projects and process improvements. The role also maintains and safely operates company vehicles, arranges required maintenance, and follows company policies, OSHA standards, EPA refrigerant-handling protocols, and applicable HVAC/R codes and environmental guidelines. The position requires either three years of HVAC/grocery rack refrigeration experience, or six years of that experience plus an Associate of Applied Science in Air Conditioning and Refrigeration. EPA Type I and Type II or Universal refrigerant-handling certification is required, as is a valid state-issued driver's license and a qualifying driving record. The hourly wage range is $35.00–$70.00, with possible premiums. Walmart offers benefits including health coverage, financial benefits, paid time off, education assistance, and other programs, subject to eligibility and plan terms.

Requirements

Option 1: 3 years of experience in HVAC/grocery rack refrigeration.
Option 2: 6 years of experience in HVAC/grocery rack refrigeration and an Associate of Applied Science (AAS) in Air Conditioning and Refrigeration.
Hold and maintain EPA Type I and Type II or Universal certification for refrigerant handling.
Hold an HVAC-R/Mechanical Journeyman qualification where required.
1 year of experience in plumbing, electrical, material handling equipment, or a related area, or 2 years of Walmart store experience.
Valid state-issued driver's license and ability to pass a motor vehicle report.
Commercial driving record with no DUI, DWI, or OUI convictions within the last five years.
Commercial driving record with no more than two moving violations in the last three years.
No preventable accidents while operating a commercial motor vehicle in the last three years.
No serious traffic violations, as defined by the Federal Motor Carrier Safety Regulations, while operating a commercial motor vehicle in the last three years.
Ability to participate in an on-call rotation and respond during assigned periods outside standard business hours.

Nice To Haves

Completion of a 2-year technical/vocational HVAC/R program or a 2-year Associate of Applied Science program in air conditioning and refrigeration.
Experience using word processing, spreadsheet, email, and presentation software such as Word, Excel, Outlook, and PowerPoint.
Prior work experience reading blueprints, schematics, and wiring diagrams.
Prior work experience using hand tools, power tools, and testing equipment.
Prior work experience with glycol and CO2 systems.

Responsibilities

Oversee installation and commissioning of HVAC/R systems, including ductwork, control panels, and building pneumatics.
Lead diagnostics and troubleshooting of mechanical, electrical, and refrigerant issues across commercial and industrial systems.
Implement and monitor preventive maintenance programs to extend equipment life and reduce downtime.
Manage rack systems, walk-ins, reach-ins, and supermarket refrigeration units to ensure performance and compliance.
Use heavy machinery.
Submit written and electronic records, including expense vouchers, weekly summaries, work orders, and maintenance logs; enter detailed work-order notes and before-and-after photos.
Ensure field practices and documentation comply with OSHA standards and EPA refrigerant-handling protocols.
Conduct inspections and repairs in accordance with federal, state, and local HVAC/R codes, including indoor-air-quality and cold-chain requirements.
Reclaim ozone-depleting refrigerants and maintain compliance with environmental guidelines.
Lead HVAC/R field teams by coordinating assignments, mentoring less-experienced technicians, and managing escalated service issues.
Provide on-the-job instruction to developmental technicians and technician-level associates, including hands-on training at designated store locations.
Deliver hands-on training on safety, control troubleshooting, and system operations at company facilities, offsite locations, or vendor sites.
Evaluate technician skill sets and provide feedback to senior leadership to support workforce development.
Participate in an on-call rotation and respond to incidents or requests during assigned periods, supporting resolution or escalation.
Manage refrigerant levels, parts inventory, and vendor relationships to ensure materials are available on time.
Track and order HVAC/R parts, record purchases and usage, and ensure external service-provider contract compliance.
Coordinate service calls and manage regional or market workloads to meet business priorities and timelines.
Support HVAC/R business solutions by identifying operational needs, monitoring progress, and adapting to organizational changes.
Lead special projects by collecting data, evaluating technologies, and recommending improvements.
Collaborate with cross-functional teams to develop and refine processes.
Maintain company vehicles, arrange required maintenance and alternate driving support, and safely operate vehicles with required documents and inspections.
Submit vehicle maintenance invoices and verify insurance coverage and validity.
Wear the company uniform and badge in accordance with company policies.
Lead and participate in teams by sharing resources and information, determining customer needs and priorities, coordinating assignments, supporting quality and timelines, and helping others adapt to change.
Develop, communicate, and implement processes and practices by collaborating with business partners, analyzing information, monitoring results, and identifying improvements.
Promote compliance with company policies, procedures, ethics, and integrity standards; support action plans and help address ethical or compliance issues.
Model the company’s stated values by respecting individuals, building trusting relationships, mentoring others, acting with integrity, serving customers and members, and pursuing continuous improvement.

Benefits

Competitive pay and performance-based bonus awards.
Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
Live Better U: Walmart-paid education benefit for eligible full-time and part-time associates, covering tuition, books, and fees for qualifying programs.