Senior Technician, Facility Services, HVAC/Refrigeration

Walmart•Los Lunas, NM

20d•$35 - $70

About The Position

The Senior Technician, Facility Services, HVAC/Refrigeration, oversees HVAC/R installation, commissioning, diagnostics, repairs, and preventive maintenance across commercial and industrial systems. The role manages supermarket refrigeration equipment, including rack systems, walk-ins, and reach-ins, and ensures work complies with applicable safety, environmental, and HVAC/R codes. The technician also leads field teams, coordinates service workloads, mentors and trains technicians, manages parts and vendor relationships, and supports operational improvements and special projects. The role involves operating heavy machinery and company vehicles, maintaining vehicle documentation and condition, and participating in an on-call rotation for business-critical support outside standard business hours. The position requires HVAC/grocery rack refrigeration experience, appropriate EPA refrigerant-handling certification, and, where required, an HVAC-R/Mechanical Journeyman qualification. A valid state-issued driver's license and specified commercial driving record standards are also required. Preferred qualifications include relevant technical education, office software skills, experience reading technical diagrams, using tools and testing equipment, and familiarity with Glycol and CO2 systems. The hourly wage range is $35.00–$70.00, with possible premiums of $0.35–$3.00 per hour in specified circumstances. Walmart describes benefits including medical, vision, and dental coverage; 401(k); stock purchase; company-paid life insurance; paid time off; parental and family care leave; disability coverage; discounts; education benefits; and additional programs. Eligibility and terms vary by job classification and length of employment.

Requirements

Option 1: 3 years of experience in HVAC/grocery rack refrigeration.
Option 2: 6 years of experience in HVAC/grocery rack refrigeration and an Associate of Applied Science (AAS) in Air Conditioning and Refrigeration.
Hold and maintain Type I and Type II or Universal Environmental Protection Agency certification for refrigerant handling.
Where required, hold an HVAC-R/Mechanical Journeyman qualification.
At least 1 year of experience in plumbing, electrical, material handling equipment, or a related area, or 2 years of Walmart store experience.
Valid state-issued driver's license and ability to pass a motor vehicle report.
Commercial driving record with no DUI, DWI, or OUI convictions within the last five years.
Commercial driving record with no more than two moving violations in the last three years.
No preventable accidents while operating a commercial motor vehicle in the last three years.
No serious traffic violations, as defined by the Federal Motor Carrier Safety Regulations, while operating a commercial motor vehicle in the last three years.

Nice To Haves

Completion of a 2-year technical/vocational HVAC/R program or a 2-year associate's degree in applied science in air conditioning and refrigeration.
Experience using word processing, spreadsheet, email, and presentation software such as Word, Excel, Outlook, and PowerPoint.
Prior work experience reading blueprints, schematics, and wiring diagrams.
Prior work experience using hand tools, power tools, and testing equipment.
Prior work experience with Glycol and CO2 systems.

Responsibilities

Oversee installation and commissioning of HVAC/R systems, including ductwork, control panels, and building pneumatics.
Lead diagnostics and troubleshooting of mechanical, electrical, and refrigerant issues across commercial and industrial systems.
Implement and monitor preventive maintenance programs to extend equipment life and reduce downtime.
Manage rack systems, walk-ins, reach-ins, and supermarket refrigeration units, ensuring performance and compliance.
Use heavy machinery.
Submit required written and electronic information, including expense vouchers, summaries, work orders, and maintenance logs; document work orders with detailed notes and before-and-after photos.
Supervise field practices and documentation to ensure compliance with OSHA standards and EPA refrigerant-handling protocols.
Conduct inspections and repairs in accordance with federal, state, and local HVAC/R codes, including indoor air quality and cold chain requirements.
Reclaim ozone-depleting refrigerants and comply with environmental guidelines.
Lead HVAC/R field teams by coordinating assignments, mentoring technicians, and managing escalated service issues.
Provide on-the-job training to Developmental Technicians and hands-on training sessions on safety, control troubleshooting, and system operations.
Evaluate technician skill sets and provide feedback to senior leadership to support workforce development.
Participate in an on-call rotation and respond in a timely manner to incidents or requests during assigned periods, resolving or escalating issues as needed.
Manage refrigerant levels, parts inventory, and vendor relationships; track and order parts, record purchases and usage, and ensure external service-provider contract compliance.
Coordinate service calls and manage regional or market workloads to meet business priorities and timelines.
Support HVAC/R business solutions by identifying operational needs, monitoring progress, and adapting to organizational changes.
Lead special projects by collecting data, evaluating new technologies, and recommending improvements.
Collaborate with cross-functional teams to develop and refine processes.
Maintain company vehicles, arrange required maintenance and alternate driving support, safely operate vehicles, check vehicle condition and documentation, submit maintenance invoices, and verify insurance coverage.
Wear the company uniform and badge in accordance with company policies.
Lead and participate in teams by sharing resources and information, determining customer needs and business priorities, coordinating assignments, and supporting quality and timely work.
Develop, communicate, and implement processes and practices; monitor results and identify improvement opportunities.
Promote compliance with company policies, procedures, and ethics standards, and assist management in addressing ethical and compliance issues.
Model company values by respecting individuals, acting with integrity, serving customers and members, and striving for excellence.

Benefits

Competitive pay and performance-based bonus awards.
Medical, vision, and dental coverage.
401(k).
Stock purchase program.
Company-paid life insurance.
Paid time off, including sick leave, and PTO and/or PPTO for vacation, sick leave, holidays, or other purposes.
Parental leave and family care leave.
Bereavement leave, jury duty leave, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
Additional benefits, subject to eligibility and plan terms.