Senior Technician, Facility Services, HVAC/Refrigeration

Walmart•Abilene, TX

6d•$35 - $70•Onsite

About The Position

The Senior Technician, Facility Services, HVAC/Refrigeration oversees HVAC/R installation, commissioning, diagnostics, troubleshooting, preventive maintenance, repairs, and compliance across commercial and industrial systems. The role supports refrigeration equipment such as racks, walk-ins, reach-ins, and supermarket units, and uses heavy machinery. It also includes documentation of work orders and maintenance activity, including detailed notes and before-and-after photos. The Senior Technician leads HVAC/R field teams by coordinating assignments, mentoring and training technicians, handling escalated service issues, and evaluating technician skills. The role may include on-the-job instruction for developmental technicians and delivering training at company, offsite, or vendor locations. It participates in an on-call rotation for business-critical needs outside standard business hours. The position manages refrigerant levels, parts inventory, purchasing, vendor relationships, service calls, and regional workloads. It supports HVAC/R business solutions and special projects, evaluates technologies, recommends improvements, and collaborates across functions to refine processes. Additional duties include maintaining and safely operating company vehicles, arranging vehicle maintenance and alternate driving support, and following company uniform and identification policies. The role promotes workplace safety, environmental and regulatory compliance, company policies and ethics, and Walmart’s stated values of respect, integrity, customer service, and excellence. The hourly wage range is $35.00–$70.00, with possible premiums of $0.35–$3.00 per hour under specified circumstances.

Requirements

At least 3 years of experience in HVAC/grocery rack refrigeration; alternatively, 6 years of that experience and an Associate of Applied Science (AAS) in Air Conditioning and Refrigeration.
Hold and maintain EPA Type I and Type II or Universal certification for refrigerant handling.
Where required, hold an HVAC-R/Mechanical Journeyman credential.
At least 1 year of experience in plumbing, electrical, material handling equipment, or a related area, or 2 years of Walmart store experience.
Valid state-issued driver’s license and ability to pass a motor vehicle report.
Commercial driving record with no DUI, DWI, or OUI convictions within the last 5 years.
Commercial driving record with no more than two moving violations in the last 3 years.
No preventable accidents while operating a commercial motor vehicle in the last 3 years.
No serious traffic violations, as defined by the Federal Motor Carrier Safety Regulations, while operating a commercial motor vehicle in the last 3 years.

Nice To Haves

Completion of a 2-year technical or vocational HVAC/R program or a 2-year Associate of Applied Science program in air conditioning and refrigeration.
Experience using word processing, spreadsheet, email, and presentation software such as Word, Excel, Outlook, and PowerPoint.
Prior work experience reading blueprints, schematics, and wiring diagrams.
Prior work experience using hand tools, power tools, and testing equipment.
Prior work experience with Glycol and CO2 systems.

Responsibilities

Oversee installation and commissioning of HVAC/R systems, including ductwork, control panels, and building pneumatics.
Lead diagnostics and troubleshooting of mechanical, electrical, and refrigerant issues across commercial and industrial systems.
Implement and monitor preventive maintenance programs to extend equipment life and reduce downtime.
Manage rack systems, walk-ins, reach-ins, and supermarket refrigeration units, ensuring performance and compliance.
Use heavy machinery.
Submit expense vouchers, weekly summaries, work orders, maintenance logs, and other required written and electronic information.
Enter detailed work-order notes, including before-and-after photos.
Supervise field practices and documentation to ensure compliance with OSHA standards and EPA refrigerant-handling protocols.
Conduct inspections and repairs according to federal, state, and local HVAC/R codes, including indoor air quality and cold-chain requirements.
Reclaim ozone-depleting refrigerants and comply with environmental guidelines.
Lead HVAC/R field teams by coordinating assignments, mentoring technicians, and managing escalated service issues.
Provide on-the-job training to developmental technicians and technician-level associates, including hands-on instruction.
Deliver training on safety, control troubleshooting, and system operations at company, offsite, or vendor locations.
Evaluate technician skill sets and provide feedback to senior leadership.
Participate in an on-call rotation and respond promptly to incidents or requests during assigned periods, resolving or escalating issues as appropriate.
Manage refrigerant levels, parts inventory, vendor relationships, HVAC/R parts orders, purchasing and usage records, and service-provider contract compliance.
Coordinate service calls and regional or market workloads to meet business priorities and timelines.
Support HVAC/R business solutions by identifying operational needs, monitoring progress, and adapting to organizational changes.
Lead special projects by collecting data, evaluating new technologies, and recommending improvements.
Collaborate with cross-functional teams to develop and refine processes.
Maintain company vehicles according to policy; arrange required maintenance and alternate driving support; operate vehicles safely; check vehicle condition and required documentation; submit maintenance invoices; and verify insurance coverage.
Wear the company uniform and badge according to policy.
Lead and participate in teams by sharing resources and information, determining customer needs and business priorities, coordinating work, and supporting timely, high-quality results and adaptation to change.
Develop, communicate, and implement processes and practices by collaborating with stakeholders, applying information from multiple sources, monitoring results, and identifying improvements.
Promote compliance with company policies, procedures, ethics, and integrity standards; guide associates in applying them and assist management in correcting compliance issues.
Demonstrate Walmart’s stated values, including respect for individuals, integrity, service to customers and members, and striving for excellence.

Benefits

Competitive pay and performance-based bonus awards.
Medical, vision, and dental coverage.
401(k).
Stock purchase plan.
Company-paid life insurance.
Paid time off, including sick leave.
Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes.
Live Better U education benefit: Walmart-paid tuition, books, and fees for eligible programs ranging from high school completion to bachelor’s degrees, English Language Learning, and short-form certificates.