Senior Technician, Facility Services, HVAC/Refrigeration

Walmart • Phoenix, AZ

9d • Onsite

About The Position

The Senior Technician, Facility Services, HVAC/Refrigeration oversees installation, commissioning, maintenance, troubleshooting, and repair of HVAC/R systems across commercial and industrial settings. The role leads field teams, coordinates service work, provides hands-on training and mentorship, and ensures compliance with applicable safety, environmental, and HVAC/R requirements. It also manages parts, refrigerant, vendor relationships, regional workloads, special projects, and company vehicle upkeep. The position participates in an on-call rotation for business-critical issues outside standard business hours and may use heavy machinery.

The role requires HVAC/grocery rack refrigeration experience, applicable EPA refrigerant-handling certification, and a valid state-issued driver’s license with a qualifying motor vehicle record. A journeyman credential is required where applicable. Preferred qualifications include HVAC/R technical education, software proficiency, experience interpreting technical drawings and using tools and testing equipment, and experience with Glycol and CO2 systems.

The position is based at the listed Walmart location in Phoenix, Arizona. Walmart describes compensation and benefits that include an hourly wage range of $35.00–$70.00, possible premiums, performance-based bonus awards, health and financial benefits, paid time off and leave, discounts, education assistance, and other benefits. Eligibility and benefit terms may vary.

Requirements

• Option 1: 3 years of experience in HVAC/grocery rack refrigeration.
• Option 2: 6 years of experience in HVAC/grocery rack refrigeration and an Associate of Applied Science (AAS) in Air Conditioning and Refrigeration.
• Hold and maintain Type I and Type II or Universal Environmental Protection Agency certification for refrigerant handling.
• HVAC-R/Mechanical Journeyman credential where required.
• 1 year of experience in plumbing, electrical, material handling equipment, or a related area, or 2 years of Walmart store experience.
• Valid state-issued driver’s license and ability to pass a motor vehicle report.
• Commercial driving record with no DUI, DWI, or OUI convictions within the last five years.
• Commercial driving record with no more than two moving violations in the last three years.
• No preventable accidents while operating a commercial motor vehicle in the last three years.
• No serious traffic violations, as defined by the Federal Motor Carrier Safety Regulations, while operating a commercial motor vehicle in the last three years.

Nice To Haves

• Completion of a 2-year technical/vocational HVAC/R program or a 2-year Associate of Applied Science degree in Air Conditioning and Refrigeration.
• Experience using word processing, spreadsheet, email, and presentation software such as Word, Excel, Outlook, and PowerPoint.
• Prior work experience reading blueprints, schematics, and wiring diagrams.
• Prior work experience using hand tools, power tools, and testing equipment.
• Prior work experience with Glycol and CO2 systems.

Responsibilities

• Oversee installation and commissioning of HVAC/R systems, including ductwork, control panels, and building pneumatics.
• Lead diagnostics and troubleshooting of mechanical, electrical, and refrigerant issues across commercial and industrial systems.
• Implement and monitor preventive maintenance programs to extend equipment life and reduce downtime.
• Manage rack systems, walk-ins, reach-ins, and supermarket refrigeration units to support performance and compliance.
• Submit required written and electronic information, including expense vouchers, weekly summaries, work orders, and maintenance logs; enter detailed work-order notes and before-and-after photos.
• Ensure field practices and documentation comply with OSHA standards and EPA refrigerant-handling protocols.
• Conduct inspections and repairs in accordance with federal, state, and local HVAC/R codes, including indoor air quality and cold-chain requirements.
• Reclaim ozone-depleting refrigerants and comply with environmental guidelines.
• Lead HVAC/R field teams by coordinating assignments, mentoring technicians, managing escalated service issues, and providing on-the-job training where assigned.
• Deliver hands-on training on safety, control troubleshooting, and system operations at company facilities, offsite locations, or vendor sites.
• Evaluate technician skill sets and provide feedback to senior leadership to support workforce development.
• Participate in an on-call rotation and respond in a timely manner to incidents or requests, supporting resolution or appropriate escalation.
• Manage refrigerant levels, parts inventory, and vendor relationships to ensure materials are available when needed.
• Track and order HVAC/R parts, record purchases and usage, and ensure external service-provider contract compliance.
• Coordinate service calls and manage regional or market workloads to meet business priorities and timelines.
• Support HVAC/R business solutions by identifying operational needs, monitoring progress, and adapting to organizational changes.
• Lead special projects by collecting data, evaluating new technologies, and recommending improvements.
• Collaborate with cross-functional teams to develop and refine processes.
• Maintain company vehicles in accordance with company policies; coordinate required maintenance and arrange alternate driving support beforehand.
• Operate motor vehicles safely; ensure required vehicle documents are present; check fuel and water levels, brakes, signals, and lights; submit maintenance invoices; and verify vehicle insurance coverage and validity.
• Wear the company uniform and badge in accordance with company policies and procedures.
• Lead and participate in teams by sharing resources and information, determining customer needs and priorities, coordinating assignments, supporting quality and timelines, and helping others adapt to change.
• Develop, communicate, and implement processes and practices by collaborating with business partners, analyzing information, monitoring results, and addressing improvement opportunities.
• Promote compliance with company policies, procedures, and ethical standards, and assist management with correcting ethical and compliance issues.
• Model the stated workplace values: respect individuals, act with integrity, serve customers and members, and strive for excellence.

Benefits

• Competitive pay and performance-based bonus awards.
• Medical, vision, and dental coverage.
• 401(k).
• Stock purchase benefit.
• Company-paid life insurance.
• Paid time off, including sick leave.
• Parental leave, family care leave, bereavement leave, jury duty, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes.
• Live Better U education benefit program for eligible full-time and part-time associates, with tuition, books, and fees paid for covered programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree