About The Position

The Senior Technician, Facility Services, HVAC/Refrigeration oversees installation, commissioning, maintenance, diagnostics, and repair of commercial and industrial HVAC/R systems. The role leads field teams, coordinates service work and regional workloads, mentors and trains technicians, manages parts and refrigerant supplies, and supports service providers and business-critical issue resolution. The technician also leads projects and process improvements, ensures compliance with safety, environmental, and HVAC/R requirements, and maintains and safely operates company vehicles. The position includes participation in an on-call rotation outside standard business hours and may include hands-on training of developmental and technician-level associates at company or vendor locations. This position is based at the Walmart facility at 500 N Highway 90 Byp, Sierra Vista, Arizona. The hourly wage range is $35.00–$70.00, with possible premiums of $0.35–$3.00 per hour in qualifying circumstances. Walmart offers performance-based bonus awards and benefits that may include health coverage, paid time off, financial benefits, education benefits, and other programs; eligibility and terms depend on job classification and length of employment.

Requirements

  • At least 3 years of experience in HVAC/grocery rack refrigeration; alternatively, at least 6 years of this experience and an Associate of Applied Science (AAS) in Air Conditioning and Refrigeration.
  • Hold and maintain EPA Type I and Type II or Universal certification for refrigerant handling.
  • Where required, hold an HVAC-R/Mechanical Journeyman qualification.
  • At least 1 year of experience in plumbing, electrical, material handling equipment, or a related area, or 2 years of Walmart store experience.
  • Valid state-issued driver’s license and ability to pass a motor vehicle report.
  • Commercial driving record with no DUI, DWI, or OUI convictions within the last 5 years.
  • Commercial driving record with no more than two moving violations in the last 3 years.
  • No preventable accidents while operating a commercial motor vehicle in the last 3 years.
  • No serious traffic violations, as defined by the Federal Motor Carrier Safety Regulations, while operating a commercial motor vehicle in the last 3 years.

Nice To Haves

  • Completion of a 2-year technical/vocational HVAC/R program or a 2-year associate’s degree in applied science in air conditioning and refrigeration.
  • Experience using word processing, spreadsheet, email, and presentation software such as Word, Excel, Outlook, or PowerPoint.
  • Prior work experience reading blueprints, schematics, and wiring diagrams.
  • Prior work experience using hand tools, power tools, and testing equipment.
  • Prior work experience with Glycol and CO2 systems.

Responsibilities

  • Oversee installation and commissioning of HVAC/R systems, including ductwork, control panels, and building pneumatics.
  • Lead diagnostics and troubleshooting of mechanical, electrical, and refrigerant issues across commercial and industrial systems.
  • Implement and monitor preventive maintenance programs to extend equipment life and reduce downtime.
  • Manage rack systems, walk-ins, reach-ins, and supermarket refrigeration units, ensuring performance and compliance; use heavy machinery.
  • Submit required written and electronic information, including expense vouchers, summaries, work orders, and maintenance logs, with detailed work-order notes and before-and-after photos.
  • Supervise field practices and documentation to ensure adherence to OSHA standards and EPA refrigerant-handling protocols.
  • Conduct inspections and repairs in accordance with federal, state, and local HVAC/R codes, including indoor-air-quality and cold-chain requirements.
  • Reclaim ozone-depleting refrigerants and maintain compliance with environmental guidelines.
  • Lead HVAC/R field teams by coordinating assignments, mentoring less-experienced technicians, and managing escalated service issues.
  • Provide on-the-job training to developmental and technician-level associates, including hands-on instruction and pickup at designated store locations when assigned.
  • Deliver hands-on training on safety, control troubleshooting, and system operations at company facilities, offsite locations, or vendor sites.
  • Evaluate technician skill sets and provide feedback to senior leadership to support workforce development.
  • Participate in an on-call rotation and respond promptly to business-critical incidents or requests, resolving or appropriately escalating issues.
  • Manage refrigerant levels, parts inventory, and vendor relationships to ensure materials are available on time.
  • Track and order HVAC/R parts, record purchases and usage, and ensure contract compliance with external service providers.
  • Coordinate service calls and manage regional or market workloads to meet business priorities and timelines.
  • Support implementation of HVAC/R business solutions by identifying operational needs, monitoring progress, and adapting to organizational changes.
  • Lead special projects by collecting data, evaluating new technologies, and recommending improvements.
  • Collaborate with cross-functional teams to develop and refine processes for changing business demands.
  • Maintain company vehicles according to policy; coordinate required maintenance and arrange alternate driving support beforehand.
  • Safely operate motor vehicles and check required documents, fuel and water levels, brakes, signals, and lights; submit maintenance invoices and verify vehicle insurance coverage and validity.
  • Wear the company uniform and badge according to company policies and procedures.
  • Lead and participate in teams by sharing resources and information, determining customer needs and business priorities, coordinating work, providing feedback and support, and helping others adapt to change.
  • Develop, communicate, and implement business processes by collaborating with relevant partners, analyzing information, monitoring results, and identifying improvement opportunities.
  • Demonstrate and support compliance with company policies, procedures, ethics, and integrity standards; guide others and assist management in addressing compliance issues.
  • Model Walmart’s stated values by respecting individuals, building trusting relationships, mentoring others, acting with integrity, serving customers and members, and pursuing continuous improvement.

Benefits

  • Performance-based bonus awards.
  • Medical, vision, and dental coverage.
  • 401(k).
  • Stock purchase plan.
  • Company-paid life insurance.
  • Paid time off, including sick leave, parental leave, family care leave, bereavement, jury duty, and voting leave.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • PTO and/or PPTO usable for vacation, sick leave, holidays, or other purposes, subject to job classification and length of employment.
  • Live Better U Walmart-paid education benefit program for eligible full-time and part-time associates, covering tuition, books, and fees for eligible programs.
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