Senior Technician, Facility Services, HVAC/Refrigeration

Walmart•Cockeysville, MD

20d•Onsite

About The Position

The Senior Technician, Facility Services, HVAC/Refrigeration oversees installation, commissioning, maintenance, diagnosis, and repair of HVAC/R systems across commercial and industrial settings. The role manages refrigeration racks and units, preventive maintenance, refrigerant handling, safety and regulatory compliance, parts and vendor coordination, service workloads, and special projects. It also leads and mentors field technicians, provides hands-on training, and supports business-critical service needs through an on-call rotation. The position includes operating and maintaining company vehicles, documenting work and expenses, coordinating vehicle maintenance and transportation, and following company policies for uniforms, badges, vehicle operation, and records. The role collaborates with business partners and teams to improve processes, adapt to organizational changes, and support customer service, ethical conduct, inclusion, and continuous improvement. The hourly wage range is $39.00–$77.00, with possible premiums of $0.35–$3.00 per hour in specified circumstances. Walmart describes benefits including health coverage, financial benefits, paid time off, leave programs, disability coverage, discounts, education benefits, and other programs. The primary location is 1 Frankel Way, Cockeysville, MD 21030.

Requirements

Option 1: 3 years of experience in HVAC/grocery rack refrigeration.
Option 2: 6 years of experience in HVAC/grocery rack refrigeration and an Associate of Applied Science (AAS) in Air Conditioning and Refrigeration.
Hold and maintain Type I and Type II or Universal Environmental Protection Agency certification for refrigerant handling.
Where required, hold an HVAC-R/Mechanical Journeyman qualification.
Have 1 year of experience in plumbing, electrical, material handling equipment, or a related area, or 2 years of Walmart store experience.
Have a valid state-issued driver’s license and be able to pass a motor vehicle report.
Have no DUI, DWI, or OUI convictions on a commercial driving record within the last 5 years.
Have no more than two moving violations on a commercial driving record in the last 3 years.
Have no preventable accidents while operating a commercial motor vehicle in the last 3 years.
Have no serious traffic violations, as defined by the Federal Motor Carrier Safety Regulations, while operating a commercial motor vehicle in the last 3 years.

Nice To Haves

Completion of a 2-year technical/vocational HVAC/R program or a 2-year Associate of Applied Science program in A/C and refrigeration.
Experience using word processing, spreadsheet, email, and presentation software such as Word, Excel, Outlook, and PowerPoint.
Prior work experience reading blueprints, schematics, and wiring diagrams.
Prior work experience using hand tools, power tools, and testing equipment.
Prior work experience with Glycol and CO2 systems.

Responsibilities

Oversee installation and commissioning of HVAC/R systems, including ductwork, control panels, and building pneumatics.
Lead diagnostics and troubleshooting of mechanical, electrical, and refrigerant issues across commercial and industrial systems.
Implement and monitor preventive maintenance programs to extend equipment life and reduce downtime.
Manage rack systems, walk-ins, reach-ins, and supermarket refrigeration units, ensuring performance and compliance.
Use heavy machinery.
Submit written and electronic information such as expense vouchers, weekly summaries, work orders, and maintenance logs; include detailed work-order notes and before-and-after photos.
Ensure adherence to OSHA standards and EPA refrigerant-handling protocols through field supervision and documentation.
Conduct inspections and repairs in accordance with federal, state, and local HVAC/R codes, including indoor air quality and cold-chain requirements.
Reclaim ozone-depleting refrigerants and maintain compliance with environmental guidelines.
Lead HVAC/R field teams by coordinating assignments, mentoring less-experienced technicians, and managing escalated service issues.
Provide on-the-job training to assigned Developmental Technicians, including pickup at designated store locations and hands-on instruction for Technician-level associates.
Deliver hands-on training on safety, control troubleshooting, and system operations at company facilities, offsite locations, or vendor sites.
Evaluate technician skill sets and provide feedback to senior leadership to support workforce development.
Participate in an on-call rotation and respond promptly to incidents or requests outside standard business hours, resolving or escalating issues as appropriate.
Manage refrigerant levels, parts inventory, and vendor relationships to ensure timely availability of materials.
Track and order HVAC/R parts, record purchases and usage, and ensure contract compliance with external service providers.
Coordinate service calls and manage regional or market workloads to meet business priorities and timelines.
Support implementation of HVAC/R business solutions by identifying operational needs, monitoring progress, and adapting to organizational changes.
Lead special projects by collecting data, evaluating new technologies, and recommending improvements.
Collaborate with cross-functional teams to develop and refine processes for changing business demands.
Maintain company vehicles according to policy; coordinate required maintenance and arrange alternate driving support beforehand.
Safely operate motor vehicles; check required documents, fuel and water levels, brakes, signals, and lights.
Submit vehicle maintenance invoices for payment and verify insurance coverage and validity.
Wear the company uniform and badge in accordance with company policies.
Lead and participate in teams by sharing resources and information, identifying customer needs and priorities, coordinating assignments, supporting quality and timeliness, and helping others adapt to change.
Develop, communicate, and implement processes and practices by collaborating with stakeholders, analyzing information, monitoring results, and addressing improvement opportunities.
Promote compliance with company policies, procedures, ethics, and integrity standards; guide associates, implement action plans, use the Open Door Policy, and assist management in correcting issues.
Model respect for individuals, integrity, customer service, and continuous improvement; build relationships, mentor others, recognize contributions, make informed decisions, and support new technologies and skills.

Benefits

Medical, vision, and dental coverage.
401(k).
Stock purchase program.
Company-paid life insurance.
Paid time off, including sick leave.
Parental leave.
Family care leave.
Bereavement leave.
Jury duty leave.
Voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U education benefit program, with tuition, books, and fees paid for eligible programs.
Performance-based bonus awards.
Hourly premiums may apply in specified circumstances.