Senior Technician, Facility Services, HVAC/Refrigeration

Walmart•Albuquerque, NM

19d•$35 - $70•Onsite

About The Position

The Senior Technician, Facility Services, HVAC/Refrigeration oversees HVAC/R installation, commissioning, diagnostics, troubleshooting, maintenance, inspections, and repairs across commercial and industrial systems. The role manages refrigeration equipment such as rack systems, walk-ins, reach-ins, and supermarket units, while ensuring work meets applicable safety, environmental, and code requirements. It also involves using heavy machinery and maintaining detailed work orders, maintenance logs, photos, and other required records. The position leads HVAC/R field teams, coordinates service assignments and regional workloads, mentors and trains Technicians, and manages escalated service issues. It supports business-critical needs through an on-call rotation, coordinates parts and refrigerant availability, oversees vendor relationships and contract compliance, and contributes to projects and process improvements. The role also includes company vehicle upkeep and safe operation, compliance with company policies and values, and collaboration with managers, coworkers, customers, and other business partners. The hourly wage range is $35.00–$70.00, with additional premiums of $0.35–$3.00 per hour possible in specific circumstances. Walmart offers health, financial, paid-time-off, education, and other benefits, subject to eligibility and plan terms. The primary location is Albuquerque, New Mexico.

Requirements

Option 1: 3 years of experience in HVAC/grocery rack refrigeration.
Option 2: 6 years of experience in HVAC/grocery rack refrigeration and an Associate of Applied Science (AAS) in Air Conditioning and Refrigeration.
Hold and maintain Type I and Type II or Universal Environmental Protection Agency certification for refrigerant handling.
Where required, hold an HVAC-R/Mechanical Journeyman credential.
1 year of experience in plumbing, electrical, material handling equipment, or a related area, or 2 years of Walmart store experience.
Valid state-issued driver’s license and ability to pass a motor vehicle report.
Commercial driving record with no DUI, DWI, or OUI convictions within the last five years.
Commercial driving record with no more than two moving violations in the last three years.
No preventable accidents while operating a commercial motor vehicle in the last three years.
No serious traffic violations, as defined by the Federal Motor Carrier Safety Regulations, while operating a commercial motor vehicle in the last three years.

Nice To Haves

Completion of a 2-year technical/vocational HVAC/R program or a 2-year Associate of Applied Science program in air conditioning and refrigeration.
Experience using word processing, spreadsheet, email, and presentation software such as Word, Excel, Outlook, and PowerPoint.
Prior work experience reading blueprints, schematics, and wiring diagrams.
Prior work experience using hand tools, power tools, and testing equipment.
Prior work experience with Glycol and CO2 systems.

Responsibilities

Oversee installation and commissioning of HVAC/R systems, including ductwork, control panels, and building pneumatics.
Lead diagnostics and troubleshooting of mechanical, electrical, and refrigerant issues in commercial and industrial systems.
Implement and monitor preventive maintenance programs to extend equipment life and reduce downtime.
Manage rack systems, walk-ins, reach-ins, and supermarket refrigeration units to support performance and compliance.
Use heavy machinery and submit required written and electronic information, including expense vouchers, summaries, work orders, and maintenance logs.
Enter detailed work-order notes, including before-and-after photos.
Supervise field practices and documentation to ensure adherence to OSHA standards and EPA refrigerant-handling protocols.
Conduct inspections and repairs in accordance with federal, state, and local HVAC/R codes, including indoor air quality and cold-chain requirements.
Reclaim ozone-depleting refrigerants and maintain compliance with environmental guidelines.
Lead HVAC/R field teams by coordinating assignments, mentoring less-experienced Technicians, and managing escalated service issues.
Provide on-the-job training to Developmental Technicians and hands-on training sessions on safety, control troubleshooting, and system operations.
Evaluate Technician skill sets and provide feedback to senior leadership to support workforce development.
Participate in an on-call rotation and respond promptly to business-critical incidents or requests, resolving or escalating issues as appropriate.
Manage refrigerant levels, parts inventory, vendor relationships, HVAC/R parts orders, purchase and usage records, and external service-provider contract compliance.
Coordinate service calls and regional or market workloads to meet business priorities and timelines.
Support HVAC/R business solutions by identifying operational needs, monitoring progress, and adapting to organizational changes.
Lead special projects by collecting data, evaluating new technologies, and recommending improvements.
Collaborate with cross-functional teams to develop and refine processes.
Maintain company vehicles, coordinate required maintenance, arrange alternate driving support when needed, and submit maintenance invoices for payment.
Safely operate motor vehicles; check required vehicle condition and documentation, including fuel and water levels, brakes, signals, lights, and insurance coverage.
Wear the company uniform and badge in accordance with company policies and procedures.
Lead and participate in teams by sharing resources and information, determining customer needs and business priorities, coordinating work, and supporting quality and timely execution.
Develop, communicate, and implement processes and practices by collaborating with business partners, analyzing information, monitoring results, and identifying improvement opportunities.
Promote compliance with company policies, procedures, ethics, and integrity standards, and assist management with correcting compliance issues.
Model company values by respecting individuals, acting with integrity, serving customers and members, and striving for excellence.

Benefits

Competitive pay and performance-based bonus awards.
Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
PTO and/or PPTO for vacation, sick leave, holidays, or other purposes.
Live Better U education program with tuition, books, and fees paid for eligible full-time and part-time associates.