Senior Technician, Facility Services, HVAC/Refrigeration

Walmart•Springfield, MO
•$35 - $70•Onsite

About The Position

The Senior Technician, Facility Services, HVAC/Refrigeration oversees HVAC/R installation, commissioning, diagnostics, troubleshooting, preventive maintenance, inspections, and repairs across commercial and industrial systems. The role manages refrigeration equipment and refrigerant compliance, leads field teams, coordinates service work and materials, trains and mentors technicians, supports special projects and operational improvements, and participates in an on-call rotation for business-critical needs. The position also includes operating and maintaining company vehicles, completing required work documentation, and ensuring work meets applicable safety, environmental, and code requirements. The role requires 3 years of HVAC/grocery rack refrigeration experience, or 6 years of that experience together with an Associate of Applied Science in Air Conditioning and Refrigeration. Candidates must hold and maintain EPA refrigerant-handling certification and meet the listed trade, related-experience, and driving requirements. Preferred qualifications include relevant technical education and experience with office software, technical diagrams, tools, testing equipment, and Glycol and CO2 systems. The hourly wage range is $35.00–$70.00, with possible premiums of $0.35–$3.00 per hour in specified circumstances. Walmart describes competitive pay, performance-based bonuses, health and financial benefits, paid time off, education benefits, and other benefits; eligibility and terms may vary.

Requirements

  • Option 1: 3 years’ experience in HVAC/grocery rack refrigeration.
  • Option 2: 6 years’ experience in HVAC/grocery rack refrigeration and an Associate of Applied Science (AAS) in Air Conditioning and Refrigeration.
  • Hold and maintain Type I and Type II or Universal Environmental Protection Agency certification for refrigerant handling.
  • Where required, HVAC-R/Mechanical Journeyman qualification.
  • 1 year’s experience in plumbing, electrical, material handling equipment, or a related area, or 2 years’ Walmart store experience.
  • Valid state-issued driver’s license and ability to pass a motor vehicle report.
  • Commercial driving record with no DUI, DWI, or OUI convictions within the last five years.
  • Commercial driving record with no more than two moving violations in the last three years.
  • No preventable accidents while operating a commercial motor vehicle in the last three years.
  • No serious traffic violations, as defined by the Federal Motor Carrier Safety Regulations, while operating a commercial motor vehicle in the last three years.

Nice To Haves

  • Completion of a 2-year technical/vocational HVAC/R program or a 2-year Associate of Applied Science program in Air Conditioning and Refrigeration.
  • Experience using word processing, spreadsheet, email, and presentation software such as Word, Excel, Outlook, and PowerPoint.
  • Prior work experience reading blueprints, schematics, and wiring diagrams.
  • Prior work experience using hand tools, power tools, and testing equipment.
  • Prior work experience with Glycol and CO2 systems.

Responsibilities

  • Oversee installation and commissioning of HVAC/R systems, including ductwork, control panels, and building pneumatics.
  • Lead diagnostics and troubleshooting of mechanical, electrical, and refrigerant issues across commercial and industrial systems.
  • Implement and monitor preventive maintenance programs to extend equipment life and reduce downtime.
  • Manage rack systems, walk-ins, reach-ins, and supermarket refrigeration units to ensure performance and compliance.
  • Use heavy machinery.
  • Submit required written and electronic information, including expense vouchers, weekly summaries, work orders, and maintenance logs; include detailed notes and before-and-after photos in work orders.
  • Ensure adherence to OSHA standards and EPA refrigerant-handling protocols by supervising field practices and documentation.
  • Conduct inspections and repairs in accordance with federal, state, and local HVAC/R codes, including indoor air quality and cold chain requirements.
  • Reclaim ozone-depleting refrigerants and maintain compliance with environmental guidelines.
  • Lead HVAC/R field teams by coordinating assignments, mentoring less-experienced technicians, and managing escalated service issues.
  • Provide on-the-job training to Developmental Technicians and hands-on training sessions on safety, control troubleshooting, and system operations.
  • Evaluate Technician skill sets and provide feedback to senior leadership to support workforce development.
  • Participate in an on-call rotation and respond in a timely manner to incidents or requests during assigned on-call periods, resolving or escalating issues as needed.
  • Manage refrigerant levels, parts inventory, and vendor relationships; track and order parts, record purchases and usage, and ensure external service-provider contract compliance.
  • Coordinate service calls and manage regional or market workloads to meet business priorities and timelines.
  • Support HVAC/R business solutions by identifying operational needs, monitoring progress, and adapting to organizational changes.
  • Lead special projects by collecting data, evaluating new technologies, and recommending improvements; collaborate with cross-functional teams to refine processes.
  • Maintain company vehicles according to company policies; coordinate required maintenance and arrange alternate driving support beforehand.
  • Safely operate motor vehicles; ensure required documents are present; check fuel and water levels, brakes, signals, and lights; submit maintenance invoices; and verify insurance coverage and validity.
  • Wear the company uniform and badge in accordance with company policies.
  • Lead and participate in teams by sharing resources and information, determining customer needs and business priorities, coordinating assignments, and supporting quality and timelines.
  • Develop, communicate, and implement processes and practices by collaborating with stakeholders, applying information from multiple sources, monitoring results, and addressing improvement opportunities.
  • Promote compliance with company policies, procedures, ethics, and integrity standards, including supporting action plans and helping management correct compliance issues.
  • Demonstrate Walmart’s stated values by respecting individuals, acting with integrity, serving customers and members, and striving for excellence.

Benefits

  • Competitive pay and performance-based bonus awards.
  • Medical, vision, and dental coverage.
  • 401(k), stock purchase, and company-paid life insurance.
  • Paid time off, including sick leave, parental leave, family care leave, bereavement, jury duty, and voting leave.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • PTO and/or PPTO for vacation, sick leave, holidays, or other purposes, with amounts depending on job classification and length of employment.
  • Live Better U, a Walmart-paid education benefit program for eligible full-time and part-time associates, covering tuition, books, and fees for listed programs.
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