Senior Technician, Facility Services, HVAC/Refrigeration

Walmart•Manchester, MO
•$35 - $70•Onsite

About The Position

The Senior Technician, Facility Services, HVAC/Refrigeration oversees installation, commissioning, maintenance, troubleshooting, and repair of commercial and industrial HVAC/R systems. The role manages refrigeration equipment and refrigerant compliance, coordinates parts and vendors, and leads regional service work and field teams. It also includes mentoring and training technicians, supporting special projects and process improvements, maintaining company vehicles, and responding to business-critical issues during assigned on-call periods. The position is based at the listed primary location in Manchester, Missouri. The hourly wage range is $35.00–$70.00, with possible premiums of $0.35–$3.00 per hour in specified circumstances. Walmart offers eligible associates medical, vision, and dental coverage; financial benefits including 401(k), stock purchase, and company-paid life insurance; paid time off and various types of leave; disability coverage; company discounts; Military Leave Pay; adoption and surrogacy expense reimbursement; and access to the Live Better U education benefit program. Benefit eligibility and terms may depend on job classification and length of employment.

Requirements

  • At least 3 years of experience in HVAC/grocery rack refrigeration; alternatively, at least 6 years of that experience and an Associate of Applied Science (AAS) in Air Conditioning and Refrigeration.
  • Hold and maintain Type I and Type II or Universal EPA certification for refrigerant handling.
  • HVAC-R/Mechanical Journeyman qualification where required.
  • At least 1 year of experience in plumbing, electrical, material handling equipment, or a related area, or 2 years of Walmart store experience.
  • Valid state-issued driver's license and ability to pass a motor vehicle report.
  • Commercial driving record with no DUI, DWI, or OUI convictions in the last 5 years.
  • Commercial driving record with no more than two moving violations in the last 3 years.
  • No preventable accidents while operating a commercial motor vehicle in the last 3 years.
  • No serious traffic violations, as defined by Federal Motor Carrier Safety Regulations, while operating a commercial motor vehicle in the last 3 years.

Nice To Haves

  • Completion of a 2-year technical/vocational HVAC/R program or a 2-year Associate of Applied Science program in air conditioning and refrigeration.
  • Experience using word processing, spreadsheet, email, and presentation software, such as Word, Excel, Outlook, and PowerPoint.
  • Prior work experience reading blueprints, schematics, and wiring diagrams.
  • Prior work experience using hand tools, power tools, and testing equipment.
  • Prior work experience with Glycol and CO2 systems.

Responsibilities

  • Oversee installation and commissioning of HVAC/R systems, including ductwork, control panels, and building pneumatics.
  • Lead diagnostics and troubleshooting of mechanical, electrical, and refrigerant issues across commercial and industrial systems.
  • Implement and monitor preventive maintenance programs to extend equipment life and reduce downtime.
  • Manage rack systems, walk-ins, reach-ins, and supermarket refrigeration units, ensuring performance and compliance.
  • Use heavy machinery and submit required written and electronic records, including expense vouchers, weekly summaries, work orders, and maintenance logs.
  • Enter detailed work-order notes, including before-and-after photos.
  • Supervise field practices and documentation to ensure compliance with OSHA standards and EPA refrigerant-handling protocols.
  • Conduct inspections and repairs in accordance with federal, state, and local HVAC/R codes, including indoor air quality and cold-chain requirements.
  • Reclaim ozone-depleting refrigerants and maintain compliance with environmental guidelines.
  • Lead HVAC/R field teams by coordinating assignments, mentoring less-experienced technicians, and managing escalated service issues.
  • Provide on-the-job training to Developmental Technicians and hands-on training on safety, control troubleshooting, and system operations.
  • Evaluate technician skill sets and provide feedback to senior leadership to support workforce development.
  • Participate in an on-call rotation and respond to assigned-period incidents or requests, resolving or appropriately escalating issues.
  • Manage refrigerant levels, parts inventory, and vendor relationships; track and order parts, record purchases and usage, and ensure external service-provider contract compliance.
  • Coordinate service calls and regional or market workloads to meet business priorities and timelines.
  • Support HVAC/R business solutions by identifying operational needs, monitoring progress, and adapting to organizational changes.
  • Lead special projects by collecting data, evaluating new technologies, and recommending improvements.
  • Collaborate with cross-functional teams to develop and refine processes.
  • Maintain company vehicles, coordinate required maintenance and alternate driving support, safely operate vehicles, check vehicle condition and required documents, submit maintenance invoices, and verify insurance coverage.
  • Wear the company uniform and badge in accordance with company policies and procedures.
  • Lead and participate in teams by sharing resources and information, determining customer needs and business priorities, coordinating assignments, and supporting quality and timely work.
  • Develop, communicate, and implement processes and practices in collaboration with managers, coworkers, customers, and business partners; monitor results and address improvement opportunities.
  • Demonstrate and support compliance with company policies, procedures, ethics, and integrity standards; assist management in addressing ethical and compliance issues.
  • Promote a respectful and inclusive workplace, build trusting relationships, communicate effectively, and help develop and recognize team members.
  • Act with integrity, accountability, humility, honesty, fairness, and transparency while supporting Walmart values and its goal of becoming a regenerative company.
  • Serve customers and members, make decisions using reliable information, and balance short- and long-term priorities.
  • Pursue learning and continuous improvement, adapt to new technologies and skills, and support others through change.

Benefits

  • Medical, vision, and dental coverage.
  • 401(k).
  • Stock purchase benefit.
  • Company-paid life insurance.
  • Paid time off, including sick leave, and PTO/PPTO that may be used for vacation, sick leave, holidays, or other purposes.
  • Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
  • Performance-based bonus awards.
  • Possible hourly premiums in specified circumstances.
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