Senior Technician, Facility Services, HVAC/Refrigeration

Walmart•Bastrop, TX

20d•$35 - $70•Onsite

About The Position

Oversees installation, commissioning, diagnostics, troubleshooting, preventive maintenance, and repair of commercial and industrial HVAC/R and refrigeration systems. Manages refrigeration equipment and refrigerant, parts, inventory, vendors, service calls, and regional workloads while ensuring compliance with applicable safety, environmental, and HVAC/R regulations. Leads field teams, mentors and trains technicians, evaluates skills, supports escalated service issues, and participates in an on-call rotation for business-critical needs. The role also supports operational solutions and special projects, collaborates across teams to improve processes, and maintains and safely operates company vehicles in accordance with company policies. The position requires submitting and maintaining work orders, logs, purchase records, maintenance invoices, and other written or electronic documentation. It includes using heavy machinery and conducting work in accordance with OSHA standards, EPA refrigerant-handling protocols, and federal, state, and local codes. The technician is expected to model company policies, ethics, integrity, teamwork, customer service, inclusion, continuous improvement, and support for associates’ development.

Requirements

At least 3 years of experience in HVAC/grocery rack refrigeration; alternatively, 6 years of that experience plus an Associate of Applied Science (AAS) in Air Conditioning and Refrigeration.
Hold and maintain EPA Type I and Type II or Universal certification for refrigerant handling.
HVAC-R/Mechanical Journeyman qualification where required.
At least 1 year of experience in plumbing, electrical, material handling equipment, or a related area, or 2 years of Walmart store experience.
Valid state-issued driver’s license and ability to pass a motor vehicle report.
Commercial driving record with no DUI, DWI, or OUI convictions within the past 5 years.
Commercial driving record with no more than two moving violations within the past 3 years.
No preventable accidents while operating a commercial motor vehicle in the past 3 years.
No serious traffic violations, as defined by the Federal Motor Carrier Safety Regulations, while operating a commercial motor vehicle in the past 3 years.
Ability to participate in on-call coverage and respond to business-critical needs outside standard business hours.

Nice To Haves

Completion of a 2-year technical/vocational HVAC/R program or a 2-year Associate of Applied Science in air conditioning and refrigeration.
Experience using word processing, spreadsheet, email, and presentation software such as Word, Excel, Outlook, and PowerPoint.
Prior work experience reading blueprints, schematics, and wiring diagrams.
Prior work experience using hand tools, power tools, and testing equipment.
Prior work experience with Glycol and CO2 systems.

Responsibilities

Oversee installation and commissioning of HVAC/R systems, including ductwork, control panels, and building pneumatics.
Lead diagnostics and troubleshooting of mechanical, electrical, and refrigerant issues across commercial and industrial systems.
Implement and monitor preventive maintenance programs to extend equipment life and reduce downtime.
Manage rack systems, walk-ins, reach-ins, and supermarket refrigeration units to ensure performance and compliance.
Use heavy machinery.
Submit required written and electronic information, including expense vouchers, weekly summaries, work orders, and maintenance logs; add detailed work-order notes and before-and-after photos.
Ensure adherence to OSHA standards and EPA refrigerant-handling protocols by supervising field practices and documentation.
Conduct inspections and repairs in accordance with federal, state, and local HVAC/R codes, including indoor air quality and cold-chain requirements.
Reclaim ozone-depleting refrigerants and maintain compliance with environmental guidelines.
Lead HVAC/R field teams by coordinating assignments, mentoring less-experienced technicians, and managing escalated service issues.
Provide on-the-job training to Developmental Technicians and hands-on training on safety, controls troubleshooting, and system operations.
Evaluate technician skill sets and provide feedback to senior leadership to support workforce development.
Participate in an on-call rotation, respond promptly during assigned periods, and resolve or appropriately escalate incidents and requests.
Manage refrigerant levels, parts inventory, and vendor relationships; track and order parts, record purchases and usage, and ensure external service-provider contract compliance.
Coordinate service calls and regional or market workloads to meet business priorities and timelines.
Support HVAC/R business solutions by identifying operational needs, monitoring progress, and adapting to organizational changes.
Lead special projects by collecting data, evaluating new technologies, and recommending improvements.
Collaborate with cross-functional teams to develop and refine processes.
Maintain company vehicles; coordinate required maintenance and arrange alternate driving support beforehand; safely operate vehicles, check required vehicle conditions and documents, verify insurance, and submit maintenance invoices.
Lead and participate in teams by sharing resources and information, determining customer needs and business priorities, coordinating assignments, and supporting work quality and timelines.
Develop, communicate, and implement processes and practices; analyze information, monitor results, and identify improvement opportunities.
Promote compliance with company policies, procedures, and ethics standards, and assist management in addressing ethical and compliance issues.
Model Walmart values by respecting individuals, acting with integrity, serving customers and members, and striving for excellence.

Benefits

Competitive pay and performance-based bonus awards.
Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
Short-term and long-term disability coverage.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
PTO and/or PPTO for vacation, sick leave, holidays, or other purposes.
Live Better U education benefit: Walmart-paid tuition, books, and fees for eligible programs, from high school completion to bachelor's degrees, English Language Learning, and short-form certificates.