Senior Technical Sales Specialist - US
About The Position
At De Beers Group, the Senior Technical Sales Specialist will help customers across the United States use diamond verification technologies that support confidence, trust and transparency throughout the diamond value chain. The role combines commercial expertise, technical knowledge and relationship-building to drive growth across the US market. Working with customers, industry stakeholders, product development teams and technical experts, the specialist acts as a trusted advisor to help businesses understand, adopt and maximise the value of verification solutions. This is a highly autonomous role with ownership of complex sales opportunities and responsibility for influencing senior customer decision-makers. The specialist represents De Beers Group at industry events across the United States, contributes to best practices, mentors colleagues and provides market insights that inform product development and commercial strategy. The role's purpose is to drive commercial success, market expansion and customer adoption of De Beers Group's diamond verification instrument portfolio across the United States.
Requirements
- Bachelor's degree or equivalent practical experience.
- 5–8+ years of experience in technical sales, solutions consulting or applications engineering in a B2B environment.
- Demonstrated success managing complex technical sales opportunities from prospecting through close.
- Strong business development and territory management capabilities.
- Experience building and managing sales pipelines and delivering against commercial targets.
- Excellent communication, presentation and stakeholder management skills.
- Ability to explain technical concepts and articulate business value to diverse audiences.
- Strong commercial acumen, including experience negotiating and influencing customer purchasing decisions.
- Ability to work independently and take ownership of business outcomes.
- Proficiency with CRM systems and data-driven sales management tools.
- Strong relationship-building skills and ability to establish credibility as a trusted advisor.
- Self-motivated and accountable, comfortable working autonomously, and willing to travel up to 50%.
Nice To Haves
- Engineering qualifications in Electronics, Mechanical, Mechatronics or a related discipline.
- Knowledge of diamond verification technologies, synthetic diamond detection or gemological processes.
- Experience selling scientific instruments, technical equipment or capital equipment solutions.
- Prior experience mentoring, coaching or supporting colleagues' development.
Responsibilities
- Develop and execute territory and account strategies aligned with US market opportunities and customer needs.
- Own the complete sales cycle for complex, high-value opportunities, from prospecting through deployment and customer adoption.
- Build and maintain a robust sales pipeline, forecast accurately and deliver revenue targets and key performance objectives.
- Identify and pursue business opportunities among manufacturers, sightholders, retailers, wholesalers and gemological laboratories.
- Negotiate and close commercial agreements that deliver long-term customer value and business growth.
- Serve as a subject matter expert on diamond verification technologies and their application in customer environments.
- Lead customer demonstrations, pilots and solution evaluations tailored to operational requirements.
- Advise customers on synthetic diamond detection, risk mitigation and operational optimisation strategies.
- Translate technical functionality into clear commercial and operational benefits and influence technical and executive stakeholders.
- Support customer onboarding, training and adoption of verification technologies.
- Develop knowledge of the US diamond industry, customer challenges, emerging trends and market opportunities.
- Monitor competitor activity and contribute to commercial differentiation strategies.
- Gather and communicate market insights to product development, engineering and commercial leadership teams.
- Use CRM tools and sales data to generate insights, support forecasting and improve decision-making.
- Represent De Beers Group at trade shows, conferences and customer events across the United States.
- Share technical sales, business development and customer engagement expertise and best practices.
- Support onboarding and development of new team members and coach or mentor junior colleagues.
- Collaborate with global stakeholders to improve customer experience and commercial performance.
- Ensure safety regulations, practices, procedures and company operating standards are followed.
- Demonstrate the company's commitment to safety, integrity and responsible business practices in customer and stakeholder interactions.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
