Senior Technical Sales Specialist - US

De Beers Group•New York, NY

About The Position

At De Beers Group, the Senior Technical Sales Specialist will help customers across the United States use diamond verification technologies that support confidence, trust and transparency throughout the diamond value chain. As part of the Science & Technology team, the role combines commercial expertise, technical knowledge and relationship-building to drive growth across the US market. The role owns complex sales opportunities and customer relationships, advises businesses on adopting and maximising the value of verification solutions, and represents De Beers Group at industry events across the country. It also contributes to sales best practices, colleague development, market intelligence and input to product development and commercial strategy. The purpose of the role is to drive commercial success, market expansion and customer adoption of De Beers Group’s diamond verification instrument portfolio across the United States.

Requirements

Bachelor’s degree or equivalent practical experience.
5–8+ years of experience in technical sales, solutions consulting or applications engineering in a B2B environment.
Demonstrated success managing complex technical sales opportunities from prospecting through close.
Strong business development and territory management capability.
Experience building and managing sales pipelines and delivering against commercial targets.
Excellent communication, presentation and stakeholder management skills.
Ability to explain technical concepts and articulate business value to diverse audiences.
Strong commercial acumen, including experience negotiating and influencing customer purchasing decisions.
Experience working independently and taking ownership of business outcomes.
Proficiency with CRM systems and data-driven sales management tools.
Strong relationship-building skills and ability to establish credibility as a trusted advisor.
Self-motivated, accountable and comfortable operating in a highly autonomous environment.
Willingness to travel up to 50%.

Nice To Haves

Engineering qualification in Electronics, Mechanical, Mechatronics or a related discipline.
Knowledge of diamond verification technologies, synthetic diamond detection or gemological processes.
Experience selling scientific instruments, technical equipment or capital equipment solutions.
Prior experience mentoring, coaching or supporting the development of colleagues.

Responsibilities

Develop and execute US territory and account strategies aligned with market opportunities and customer needs.
Own the full sales cycle for complex, high-value opportunities, from prospecting through deployment and customer adoption.
Build and manage a robust sales pipeline, maintain forecasting discipline, and deliver revenue targets and key performance objectives.
Identify and pursue new business among manufacturers, sightholders, retailers, wholesalers and gemological laboratories.
Negotiate and close commercial agreements that support long-term customer value and business growth.
Serve as a subject matter expert on diamond verification technologies and their use in customer environments.
Lead customer demonstrations, pilots and solution evaluations tailored to operational requirements.
Advise customers on synthetic diamond detection, risk mitigation and operational optimisation.
Explain technical functionality in terms of commercial and operational benefits, and influence technical and executive stakeholders.
Support customer onboarding, training and adoption of verification technologies.
Build knowledge of the US diamond industry, customer challenges, emerging trends and market opportunities.
Monitor competitor activity and contribute to commercial differentiation strategies.
Share market insights with product development, engineering and commercial leadership teams.
Use CRM tools and sales data to generate insights, support forecasting and improve decision-making.
Represent De Beers Group at trade shows, conferences and customer events across the United States.
Share technical sales, business development and customer engagement expertise and best practices.
Support onboarding and development of new team members and provide coaching and informal mentoring to junior colleagues.
Collaborate with global stakeholders to improve customer experience and commercial performance.
Ensure safety regulations, practices and procedures are followed, and adhere to company safety standards and operating procedures.
Demonstrate De Beers Group’s commitment to safety, integrity and responsible business practices in customer and stakeholder interactions.