Sr. Technical Program Manager

PlayStation • Madison, WI

1d • $159,500 - $239,300 • Hybrid

About The Position

Sony Interactive Entertainment (SIE), the company behind the PlayStation brand, is seeking a Senior Technical Program Manager in Madison, Wisconsin. The role leads delivery of complex software programs across Commerce Services & Client Experiences within the PlayStation ecosystem, working with engineering, product, design, and quality teams to deliver reliable, scalable services and intuitive experiences that connect players with digital content.

The Senior Technical Program Manager brings clarity to evolving requirements, develops actionable delivery plans, and coordinates execution across teams. The role combines hands-on program leadership and technical understanding with sound judgment and the ability to build trust and influence without direct authority. The position helps teams navigate competing priorities and technical dependencies while keeping customer needs and business outcomes in focus.

The estimated base pay range is $159,500–$239,300 USD. The role is eligible for SIE’s benefits package and may also be eligible for a bonus package. The role follows a hybrid working policy; the job description does not specify the required onsite and remote schedule.

Requirements

• Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.
• At least 6 years of technical program or project management experience delivering software products, online services, or consumer-facing experiences.
• Demonstrated success leading programs across multiple engineering teams, including managing dependencies, aligning priorities, and coordinating releases.
• Strong understanding of the software development lifecycle, with hands-on experience supporting requirements definition, planning, development, testing, and deployment.
• Technical understanding of APIs, distributed services, and client-server integration, and ability to engage engineers on design considerations, implementation trade-offs, and delivery implications.
• Experience partnering with product and engineering teams to clarify ambiguous requirements, break down complex work, and manage scope changes.
• Practical experience with Agile methodologies, including facilitating planning and delivery activities and using tools such as Jira and Confluence.
• Strong planning and problem-solving skills, including assessing capacity constraints, anticipating risks, and adjusting plans as conditions change.
• Excellent written and verbal communication skills, including explaining complex issues and presenting actionable recommendations to different audiences.
• Ability to build trust, resolve disagreements constructively, and influence partners without direct authority.
• Strong ownership and judgment, balancing attention to detail with customer and business impact.
• Experience working effectively with geographically distributed teams across time zones.

Nice To Haves

• Experience with digital commerce capabilities such as storefronts, product catalogs, checkout, payments, subscriptions, or entitlements.
• Experience delivering customer journeys across client applications and backend services.
• Familiarity with reliability, scalability, security, and privacy considerations for high-volume consumer services.
• Prior experience in software engineering, systems engineering, or quality engineering.
• Experience coordinating service integrations, platform migrations, or releases across multiple client surfaces.
• Familiarity with gaming, digital entertainment, or other large-scale consumer technology environments.

Responsibilities

• Own end-to-end delivery of complex technical programs across multiple engineering teams, aligning outcomes, scope, milestones, dependencies, and launch readiness.
• Partner with engineering leads, product, and design to clarify requirements, drive technical alignment, surface integration and operational risks, and translate requirements into sequenced delivery plans.
• Build and maintain delivery plans with clear milestones, owners, and dependencies, accounting for team capacity and sequencing with engineering leads.
• Drive cross-team planning and alignment by facilitating discussions and working sessions needed to make decisions and maintain progress.
• Manage dependencies across client experiences, backend services, and supporting platforms, coordinating integration points and handoffs.
• Identify delivery risks early, develop mitigation and recovery plans, and escalate issues with clear options and recommendations.
• Work with product and engineering partners to resolve competing priorities and make trade-offs across scope, timing, quality, and technical constraints.
• Coordinate with engineering, quality, and release partners on integration testing, issue prioritization, and launch readiness.
• Communicate program progress, risks, and business impact to technical partners and business stakeholders, highlighting decisions needed and presenting options and recommendations.
• Improve execution across teams by introducing practical process and tool changes, measuring effectiveness, and incorporating feedback.

Benefits

• Medical, dental, and vision coverage.
• Matching 401(k).
• Paid time off.
• Wellness program.
• Employee discounts on Sony products.
• The role may be eligible for a bonus package.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior