Senior Technical Program Manager

Microsoft•Redmond, WA
•$119,800 - $261,000

About The Position

Microsoft Silicon, Cloud Hardware, and Infrastructure Engineering (SCHIE) powers Microsoft’s Intelligent Cloud mission by delivering infrastructure and foundational technologies for Microsoft’s online businesses and Azure. The Hardware, Infrastructure Management, and Fundamentals Engineering (HIFE) team defines and delivers operational measures of success for hardware manufacturing, while improving planning, quality, delivery, scale, and sustainability for Microsoft cloud hardware. The Senior Technical Program Manager will join the New Technology Engineering (NTE) organization, which leads engineering, validation, and production readiness for new cloud service capacity. The role contributes directly to delivering Azure capacity by leveraging server platform capabilities and architectures. Its focus is reducing time-to-market for new services and ensuring infrastructure capacity is high-quality and scalable. The position requires analytical, leadership, and communication skills to deliver improvements that support Microsoft customers.

Requirements

  • Bachelor's degree and 4+ years of experience in engineering, product or technical program management, data analysis, or product development, or equivalent experience.
  • 2+ years of experience managing cross-functional and/or cross-team projects.
  • Ability to meet Microsoft, customer, and/or government security screening requirements, including passing the Microsoft Cloud Background Check upon hire or transfer and every two years thereafter.

Nice To Haves

  • Bachelor's degree and 8+ years of experience in engineering, product or technical program management, data analysis, or product development, or equivalent experience.
  • 1+ year of experience creating, managing, or optimizing a hardware/software product lifecycle or manufacturing system.
  • 2+ years of experience using data analytics for continuous improvement and risk management.
  • 6+ years of experience managing cross-functional teams and/or cross-team projects.
  • 1+ year of experience reading and/or writing code, such as for sample documentation or product demos.
  • 2+ years of experience with large-scale distributed systems, datacenter infrastructure, and cloud services engineering.
  • 4+ years of experience building relationships and influencing in a matrixed organization.

Responsibilities

  • Manage the introduction of new cloud services and hardware platforms, as well as the tools and processes used to deploy next-generation cloud infrastructure capabilities.
  • Work with partner engineering teams across Microsoft to ensure new services meet scale and cycle-time specifications for high-volume deployments.
  • Analyze data to identify, prototype, and implement technical and process improvements that increase the predictability, agility, and quality of capacity deployment systems.
  • Continuously improve time-to-market for introducing new cloud services.
  • Communicate effectively with and influence partner teams.
  • Provide technical and program leadership with respect and integrity.
  • Drive technical projects from requirements through launch, including managing complex schedules, mitigating risks, and keeping processes running smoothly.
  • Develop status reports and communicate project status to stakeholders and senior management.
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