Senior Technical Product Marketing Manager - Microsoft Copilot

Microsoft•Redmond, WA
•$106,400 - $222,600

About The Position

The Copilot Marketing team seeks a highly technical, AI-forward Senior Technical Product Marketing Manager to evaluate Microsoft Copilot and related AI experiences across realistic customer workflows. The role investigates product capabilities, behavior, quality, performance, and usability, comparing experiences and assessing the economic considerations that affect customer value. The position partners closely with product and engineering teams to validate findings and turn evidence into clear, substantiated customer-facing explanations and guidance. It requires technical curiosity, sound judgment, analytical rigor, and the ability to make detailed product knowledge accessible. The role also synthesizes evaluation results for senior leadership and keeps assessments and customer guidance current as AI products and commercial offerings evolve.

Requirements

  • Master's degree in Marketing, Computer Science, Business, or a related field and 3+ years of experience in business; or bachelor's degree in one of these fields and 5+ years of experience in business; or equivalent experience.
  • Strong understanding of generative AI, LLMs, agents, and AI product experiences.
  • Experience with hands-on AI product evaluations, comparative testing, or experimentation across realistic customer workflows.
  • Experience with subscription and consumption-based business models, cloud services, or AI economics.
  • Technical fluency with code, APIs, structured data, JSON, and developer tools, and experience applying them to product investigation or analysis.
  • Experience translating technical evaluation findings into substantiated product claims and accessible customer narratives about performance and value.
  • Ability to independently investigate AI product experiences, assess supporting evidence, and communicate findings and limitations responsibly.
  • Strong analytical and technical communication skills, including the ability to explain product differences and economic considerations to non-technical audiences.
  • Demonstrated ability to collaborate closely with engineering and product teams and work across research, finance, legal, and marketing organizations.

Nice To Haves

  • Bachelor’s degree and 8+ years of experience, or master’s degree and 6+ years of experience.

Responsibilities

  • Lead hands-on technical investigation of AI product experiences, including product capabilities, behavior, and customer workflows.
  • Conduct comparative evaluations across realistic customer scenarios to assess quality, performance, usability, and differences among AI experiences.
  • Analyze product capabilities alongside commercial offerings and customer cost considerations to explain AI value clearly and responsibly.
  • Assess the cost of achieving customer outcomes across common usage scenarios and provide substantiated guidance on customer investment and value.
  • Use code, APIs, developer tools, and analytical workflows as needed to support investigations and evaluations, and document findings clearly.
  • Explore AI products through product interfaces, technical documentation, and APIs where relevant; partner with product and engineering teams to investigate findings and validate technical understanding.
  • Identify evaluation insights that can support meaningful customer-facing claims about capabilities, performance, and value.
  • Develop evidence-based product claims and narratives, partnering with cross-functional stakeholders to ensure accuracy and appropriate qualification before publication.
  • Synthesize complex evaluation findings into concise insights for senior leadership, including key takeaways, implications, and trade-offs.
  • Translate technical findings into evaluation summaries, product explanations, FAQs, and demonstration guidance for customers.
  • Stay current on AI product experiences and commercial offerings, and refresh evaluations and customer-facing guidance as evidence evolves.
  • Embody Microsoft’s Culture & Values.

Benefits

  • Certain roles may be eligible for benefits and other compensation; specific benefits are not listed.
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