Senior Technical Product Manager

PTC•Boston, MA
•$140,000 - $160,000

About The Position

PTC is seeking a Senior Technical Product Manager to shape PTC Jetstream, its cloud- and AI-native product collaboration solution. Jetstream connects internal teams, suppliers, and partners around product information so they can review designs, capture feedback, and carry decisions into execution. The role combines customer understanding, technical depth, and product judgment to turn complex needs into clear priorities. The product manager owns a product area from discovery through delivery and adoption, partnering closely with Engineering, Design, and customer-facing teams. The work includes improving secure browser-based review of 2D and 3D content, keeping feedback linked to the correct design and version, applying AI to clarify discussions and next steps, and building on Jetstream’s connection with Windchill to preserve decision context. The position owns the roadmap and priorities for its product area, works directly with customers to understand workflows and validate opportunities, and translates insights into requirements. It leads product work from concept through launch, aligns teams on dependencies and decisions, defines success measures, tracks adoption and customer impact, and uses findings to improve the product.

Requirements

  • Typically 8+ years of experience in software product management.
  • Experience owning complex enterprise or SaaS products from discovery through launch.
  • Strong technical understanding of cloud architecture, REST APIs, enterprise integrations, data models, and access controls.
  • Experience partnering with Engineering on technical requirements, architecture tradeoffs, scalability, security, and performance.
  • Experience delivering AI-powered capabilities, including evaluating output quality and addressing data privacy.
  • Ability to translate customer needs and product analytics into clear priorities and measurable results.
  • Strong communication, cross-functional leadership, and judgment when working through ambiguity.
  • Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
  • Must be authorized to work in the United States without current or future employment-based immigration sponsorship from PTC.

Nice To Haves

  • CAD, PLM, or engineering collaboration experience.

Responsibilities

  • Shape PTC Jetstream’s product collaboration experiences for engineering, manufacturing, suppliers, and partners.
  • Enable secure browser-based review of 2D and 3D content, with feedback connected to the relevant design and version.
  • Develop AI-enabled ways to clarify discussions and next steps, and preserve decision context through Jetstream’s connection with Windchill.
  • Own the roadmap and priorities for a product area.
  • Work directly with customers to understand workflows, identify friction, and validate opportunities.
  • Translate customer insights into clear requirements and partner with Engineering and Design on usability, technical complexity, security, and scale.
  • Lead work from concept through launch, coordinating teams to resolve dependencies and make timely decisions.
  • Define success measures, track adoption and customer impact, and use findings to improve the product.

Benefits

  • Performance-based bonus eligibility
  • Employee share purchase program (ESPP) offering discounted PTC stock
  • Potential participation in equity programs for eligible roles
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Paid time off
  • Sick leave
  • Tuition reimbursement
  • 401(k) contributions and employer match
  • Flexible spending accounts
  • Life insurance
  • Disability coverage
  • Commuter subsidy for office-assigned employees
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