Senior Technical Product Manager

Sleep Number • Minneapolis, MN

7d • Hybrid

About The Position

The Senior Technical Product Manager leads the strategy and execution of key enterprise technology initiatives, with a focus on Sales and Marketing technology. The role connects business needs with technical delivery to optimize customer experience, operational efficiency, and platform scalability. It works with business and architecture partners to translate strategic goals into measurable product outcomes and scalable technology solutions.

The position supports Sleep Number’s purpose of improving lives through personalized sleep and contributes to its integrated business model and innovation in sleep, health, and wellness.

Requirements

• Bachelor’s degree required.
• At least 5 years of experience in technical product management or enterprise IT delivery.
• Demonstrated success leading complex digital transformation projects.
• Deep knowledge of retail technology, such as omnichannel, mobile checkout, and customer data platforms.
• Strong understanding of systems integration, APIs, data architecture, and end-to-end business process design.
• Strong strategic thinking and problem-solving skills, including the ability to translate complex business needs into scalable technology solutions.
• Excellent facilitation, communication, and stakeholder management skills.
• Proficiency with Oracle Siebel, Microsoft Dynamics 365, ServiceNow, Jira, Power BI, Git-based repositories, and enterprise architecture tools.

Nice To Haves

• Master’s degree or MBA preferred.

Responsibilities

• Define multi-quarter product roadmaps aligned with company goals.
• Identify and evaluate opportunities to improve system efficiency and business KPIs.
• Lead large cross-functional initiatives involving multiple teams.
• Make prioritization decisions that balance technical debt and business value.
• Partner with architecture teams to define scalable integration patterns across the application landscape.
• Ensure security, compliance, and performance standards are met.
• Advise business partners in store operations, logistics, marketing, and finance.
• Translate strategic goals into measurable product outcomes.
• Drive sprint planning and backlog grooming for multiple teams.
• Support rollout strategies, change management, and training programs.
• Drive AI innovation across the Customer Experience Technology portfolio by identifying and implementing AI-powered solutions to improve productivity, automate business processes, enhance customer engagement, provide actionable insights, and accelerate revenue growth.
• Perform special projects and other duties as assigned.

Benefits

• Competitive pay.
• Medical insurance.
• Pharmacy benefits.
• Dental insurance.
• Life insurance.
• Disability insurance.
• 401(k).
• Paid time off.
• Additional resources that promote lifelong wellbeing across emotional, financial, career, community, and physical health.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior