Senior Technical Product Manager, Fleet Ops
About The Position
The Senior Technical Product Manager for Fleet Operations is responsible for defining the strategy, roadmap, and development of products that enable AeroVect’s Autonomous Ground Support Equipment (AGSE) vehicles to operate safely and reliably at scale. The role will define and build remote assistance infrastructure, dispatch systems, and fleet monitoring tools that support reliable scaling of the AeroVect AGSE Service. The position combines user-centered product thinking, technical fluency, and communication skills. The Product Manager translates the needs of airline and airport customers and internal operators into a prioritized roadmap, decomposes user needs into system designs and requirements, and works with UX, infrastructure, autonomy, and operations teams to deliver intuitive, reliable products.
Requirements
- Bachelor of Science in Computer Science, Engineering, or a related field, or equivalent experience.
- At least 5 years of product management experience owning technically complex products end-to-end.
- Experience building operator-facing or operational tools in settings where reliability and real-time performance are essential.
- Proven ability to ship 0-to-1 products in a fast-paced environment.
- Exceptional communication and stakeholder management skills.
- Ability to lead cross-functional teams and influence without direct authority.
Nice To Haves
- Experience building teleoperations, remote assistance, or fleet management products.
- Strong understanding of software development, system architecture, and cloud infrastructure.
- Ability to engage with infrastructure teams, read system design documents, reason about real-time system constraints, and challenge technical decisions that do not serve product goals.
- Background in autonomous vehicles, robotics, or safety-critical systems.
- Understanding of dispatch, routing, and resource allocation systems.
- Familiarity with airport or airline operations or large-scale fleet operations.
Responsibilities
- Define and own the Fleet Operations product strategy and roadmap.
- Manage a multi-surface product roadmap spanning remote assistance, dispatch, and fleet management.
- Gather and synthesize feedback from airline and airport customers and internal operators to inform priorities.
- Scope phased product milestones that unlock value and provide instrumentation for data-driven iterative development.
- Drive technical execution across real-time and infrastructure-heavy systems.
- Partner with Systems Engineering to turn product needs into system requirements, test plans, and acceptance criteria.
- Participate in system design discussions with Infrastructure teams to ensure architectures align with product needs and operational realities.
- Work with Program Management to track roadmap commitments, surface blockers, and identify dependencies.
- Prioritize the product backlog, balancing new features, technical debt, and bug fixes.
- Serve as the primary point of contact and subject matter expert for Fleet Operations products.
- Communicate product vision and status to senior leadership, engineering, operations, and external customers.
- Explain complex technical concepts clearly to non-technical audiences.
- Lead cross-functional collaboration with UX, infrastructure, autonomy, operations, and other teams.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
