Information Technology - Senior Technical Product Manager/Product Manager, Omni Technology

Aritzia • Vancouver, BC

1d • CA$100,000 - CA$300,000

About The Position

The Senior Technical Product Manager / Product Manager, Omni Technology, supports the development and delivery of the order management services technology roadmap in partnership with business and engineering teams. The role helps modernize Aritzia’s global order management landscape, moving from its SAP ECC SD foundation toward a next-generation Distributed Order Management (DOM) platform. It is part of the Omni Technology team, whose mission is to design, build, deliver, and operate robust, efficient, and scalable technology solutions aligned with omnichannel ambitions.

Requirements

• Technical product management or senior systems analysis experience in enterprise retail, eCommerce, and/or supply chain technology.
• Experience participating in or leading enterprise software transformations, vendor RFP processes, business case development, or DOM platform migration projects.
• Hands-on familiarity with legacy enterprise ERP/OMS platforms, specifically SAP ECC SD or SAP S/4HANA SD.
• Direct experience with modern, cloud-native Distributed Order Management systems.
• Deep functional understanding of core OMS capabilities, including Distributed Order Management, Available-to-Promise (ATP), Ship-from-Store, BOPIS/BORIS, inventory allocation, and order exception management.
• Solid understanding of enterprise payment gateway orchestration, tokenization, and settlement flows within the order lifecycle.
• Strong mastery of Agile/Scrum methodologies, product backlog prioritization, user story grooming, and sprint delivery.
• Working knowledge of modern integration architectures, including RESTful APIs, event-driven messaging (Pub/Sub, Kafka), and enterprise middleware.
• Commitment to learning and applying Aritzia's Values and Business and People Leadership principles.
• Ability to collaborate fluently with cross-functional partners.
• Commitment to quality and investing in results that add value to the business.

Nice To Haves

• Bachelor’s degree in Computer Science, Software Engineering, Information Systems, Business Administration, or equivalent practical experience (preferred).

Responsibilities

• Lead the functional strategy and multi-year product roadmap for Order Management Systems.
• Support vendor analysis and evaluations, ROI and business case development, and deployment phasing for a next-generation DOM solution.
• Translate omnichannel operational goals—including Available-to-Promise, global inventory visibility, smart order routing, BOPIS/BORIS, Ship-from-Store, and split-shipment rules—into product backlogs, epics, and actionable user stories.
• Partner with application and enterprise architecture teams, middleware/API teams, and business leadership to support integrations across eCommerce platforms, SAP ECC, modern DOM engines, POS, and fulfillment networks.
• Oversee order-level payment flows, including authorizations, captures and settlements, gift cards, fraud controls, tokenization, and refunds across the order lifecycle.
• Work with quality engineering on integration testing, user acceptance testing, and operational readiness to support defect-free deployments and business continuity.
• Establish hyper-care protocols during rollouts to optimize long-term system performance, exception handling, and order throughput.

Benefits

• Product discount and access to private shopping events.
• Baby Leave Program providing up to 16 weeks of paid time.
• Subsidized dining at the in-house commissary and cafe.
• In-office fitness studio and gym with classes and optional personal training.
• 24/7 virtual wellness resources supporting physical, mental, social, and financial wellbeing.
• Aspirational workspaces that are dog friendly.
• Amenities including a private parent’s room, shower facilities, and bike rooms.
• Additional perks including dry-cleaning, hotel and restaurant discounts, self-care promotions, and on-site medical care.
• Comprehensive benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level