Senior Product Manager - Omni-Commerce Payments
About The Position
Elavon, a subsidiary of U.S. Bank, is seeking a product leader to shape its global Omni-Commerce payments experience. The role spans payment experiences including EMV and swipe payments, local payment methods, Buy Now Pay Later, QR code payments, and eCommerce transactions. The position manages a global team of Product Managers, sets product vision and strategy, and translates strategy into execution in collaboration with cross-functional teams, including technology. The work is intended to shape industry standards and deliver a best-in-class experience through Elavon’s Global Omni-Commerce Platform. The successful candidate will bring experience driving growth, managing technical products and/or modern platform delivery at scale, and a strong focus on user needs. The role requires a market-driven and technically capable leader with close attention to the Omni-Commerce customer experience. It requires working onsite at a U.S. Bank location three or more days per week.
Requirements
- Typically 10 or more years of relevant experience in product management, payments, treasury management, transaction banking, financial services, or related roles.
- Bachelor’s degree or equivalent work experience.
Nice To Haves
- 12 or more years of relevant product experience in payments technology, including at least 10 years in card payments or the merchant acquiring industry.
- Ability to lead and influence all phases of the product lifecycle, from vision and ideation through design, solution evaluation, UX definition, build, go-to-market readiness, and launch.
- Demonstrated ability to translate product requirements into phased platform feature delivery using agile methods.
- Experience delivering large-scale technology transformation in a Cloud-first, microservice-design domain and familiarity with associated methodologies and technologies.
- Deep knowledge of the Omni-Commerce market landscape, including key players, emerging trends and technologies, and customer behavior in payments acceptance.
- Technical expertise in APIs, SDKs, and modern technology integration methodologies and toolsets.
- Familiarity with roadmap and backlog management tools such as Jira, Version 1, Confluence, and Aha.
- Comfort interfacing directly with enterprise architecture and software development teams to articulate product vision and priorities and coordinate release scheduling.
- Ability to operate in a fast-paced environment and keep multiple delivery streams moving simultaneously.
- Excellent verbal and written communication skills.
- Excellent presentation skills, especially with executive audiences.
- Bachelor’s degree in computer science or another technical discipline.
Responsibilities
- Define and coordinate a multi-year strategic global Omni-Commerce vision and size the potential opportunity.
- Drive product roadmaps, technology blueprint, prioritization, execution, and support across the Omni-Commerce payments experience, adapting the offering as needed.
- Lead the team in breaking the vision into measurable milestones for progressive delivery, building executive-level buy-in, crafting roadmaps and OKRs, and navigating trade-offs.
- Use metrics, competitive analysis, and analytics to inform product direction, measure success, and influence decisions.
- Enforce compliance with organizational policies and security guidelines, PCI standards, card scheme regulations, and local government policy.
- Lead or support cross-functional working groups and forums that guide Omni-Commerce capabilities, providing leadership and guidance to ensure progress.
Benefits
- Healthcare benefits, including medical, dental, and vision
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation of two to five weeks, depending on salary grade and tenure
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law
- Incentive and recognition programs
- Equity stock purchase
- Pension
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What This Job Offers
Job Type
Full-time
Career Level
Senior
