Senior Technical Delivery Manager

CNX•Bellevue, WA

3d•$92,250 - $140,000•Hybrid

About The Position

Concentrix is seeking a Senior Technical Delivery Manager to lead the successful delivery of large-scale software and digital transformation initiatives. The role combines technical expertise, Agile program leadership, and stakeholder management to coordinate cross-functional teams and support timely, high-quality delivery. The manager serves as a key liaison among business stakeholders, product teams, engineering, architecture, and leadership, translating strategic objectives into measurable outcomes. The position is based in Bellevue, Washington, with onsite work required four days per week. The role involves leading delivery from planning through deployment and post-release support, aligning product and technical priorities with business outcomes, and guiding delivery practices across multiple Agile teams. It also includes technical collaboration, Jira governance, delivery reporting, and use of AI-enabled tools to improve planning, documentation, productivity, and delivery processes. The role is an existing, immediate vacancy, and the company is seeking someone who can start as soon as possible. The application deadline is November 9, 2026. The base salary range is $92,250 to $140,000, plus incentives aligned with individual and company performance. Eligible employees may receive medical, dental, and vision insurance, an employee assistance program, a 401(k) retirement plan, paid time off and holidays, and paid learning days. Candidates may be subject to background screening and identity verification, and applicants must be legally authorized to work in the United States and reside in the United States or have a valid U.S. residential address.

Requirements

At least 10 years of experience in Technical Program Management, Technical Delivery Management, Product Management, or related leadership roles.
Strong understanding of Agile, Scrum, SDLC, and enterprise software delivery practices.
Proven experience managing large-scale, complex technology programs.
Exceptional stakeholder management and communication skills.
Experience leading cross-functional teams in fast-paced environments.
Strong analytical, problem-solving, and decision-making abilities.
Demonstrated success delivering software products and enterprise technology solutions.

Nice To Haves

Experience in telecommunications, wireless, enterprise technology, or digital transformation environments.
Experience leading distributed onshore and offshore teams.
Familiarity with Azure, AWS, or Google Cloud Platform (GCP).
Experience with APIs, microservices, system integrations, and modern architecture patterns.
PMP, SAFe, Scrum Master, Product Owner, or related certifications.
Experience using Microsoft Copilot, Jira AI, ChatGPT, Gemini, Claude, or similar AI-enabled tools.

Responsibilities

Lead multiple Agile teams and delivery streams simultaneously.
Manage end-to-end program execution from planning through deployment and post-release support.
Establish program roadmaps, milestones, timelines, dependencies, and delivery plans.
Identify, manage, and mitigate project risks and blockers.
Provide executive-level reporting, delivery metrics, and status updates.
Ensure alignment across product, engineering, architecture, QA, and business teams.
Partner with business stakeholders to gather requirements and define priorities.
Translate business objectives into actionable product and technical roadmaps.
Facilitate backlog grooming, sprint planning, release planning, and stakeholder reviews.
Balance competing priorities while maintaining focus on business outcomes.
Promote Agile best practices and continuous process improvement.
Collaborate with engineering teams, architects, and technical leaders.
Understand system architecture, APIs, integrations, cloud platforms, and technical dependencies.
Drive adherence to SDLC best practices and modern software delivery frameworks.
Support solution design discussions and guide technical decision-making.
Act as a trusted advisor to business and technical stakeholders.
Lead Agile ceremonies, including sprint planning, retrospectives, daily stand-ups, and release readiness reviews.
Manage Jira workflows, dashboards, reporting, and delivery metrics.
Monitor team capacity, velocity, dependencies, and delivery health.
Use data-driven insights to improve predictability, efficiency, and delivery performance.
Use AI-enabled tools to improve project planning, documentation, reporting, and team productivity.
Identify opportunities to streamline delivery through automation and AI-assisted workflows.
Promote innovative practices that improve delivery quality and speed.