Sr Systems Engineer - Microsoft 365

Community Health Network•Indianapolis, IN
•Remote

About The Position

Community Health Network is seeking a Senior Systems Engineer specializing in Microsoft 365, including Outlook/email and Teams. The role covers design, implementation, configuration management, automation, maintenance, troubleshooting, security, resource performance monitoring, and support documentation. The position focuses on ensuring enterprise cloud environments deliver high reliability and performance. The engineer designs and implements scalable, secure, high-performance Microsoft 365 cloud solutions and provides advanced technical support for enterprise email, Microsoft Teams, and other Microsoft 365 technologies. The role also involves compliance, disaster recovery and business continuity planning for Azure environments, technical leadership and mentorship, and keeping current with Azure advancements to recommend innovative solutions. The position offers flexibility to work remotely. Remote work is permitted only from Indiana, Illinois, Ohio, Michigan, Kentucky, Florida, or Texas. Applicants who live elsewhere must relocate to one of those states within 60 days of employment if hired.

Requirements

  • High school diploma or GED.
  • Five to seven years of experience supporting Microsoft 365 applications and enterprise email architecture.
  • Expertise in Microsoft 365 applications.
  • Strong knowledge of email configuration, including DKIM, DMARC, SPF, and BIMI, as well as legal holds and email searches.
  • Experience with email security products and concepts.
  • Proficiency in scripting languages such as PowerShell or Python.
  • Excellent problem-solving and communication skills.
  • Ability to collaborate in a team setting and a positive attitude toward problem-solving.

Nice To Haves

  • Bachelor’s degree in computer science or a related field.
  • Azure certification, or ability to attain certification within 12 months.
  • Experience with email security tools such as Abnormal AI.
  • Experience with email eDiscovery in Microsoft 365.

Responsibilities

  • Design and implement scalable, secure, high-performance cloud solutions in Microsoft 365.
  • Provide advanced technical support for Microsoft 365, including enterprise email, Microsoft Teams, and other M365 technologies.
  • Communicate information and ideas effectively and concisely to individuals and teams.
  • Ensure compliance with industry standards and security best practices.
  • Participate in disaster recovery and business continuity planning for Azure environments.
  • Provide technical leadership and mentorship.
  • Stay updated on Azure advancements and recommend innovative solutions.
  • Perform Microsoft 365 design, implementation, configuration management, automation, maintenance, troubleshooting, security, resource performance monitoring, and support documentation.
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