Microsoft 365 Engineer

City of New York • New York, NY

15h • $120,000 - $130,000 • Hybrid

About The Position

The Microsoft 365 Engineer is responsible for administering, optimizing, and strategically managing TRS’s Microsoft 365 environment. The role is the primary owner of the Microsoft 365 platform, including Exchange Online, SharePoint Online, OneDrive, Microsoft Teams, and Entra ID.

The engineer leads modernization initiatives such as migrating user and departmental data to OneDrive and SharePoint Online, implementing Microsoft 365 Copilot, and maintaining a secure, compliant, and highly available collaboration platform. The position combines technical administration and migration work with driving adoption of Microsoft 365 services across the organization.

Requirements

• A bachelor's degree from an accredited college in computer science, engineering, or a related field, plus four years of satisfactory full-time experience related to datacenter engineering and operations, cloud engineering and operations, or complex IT infrastructure engineering; or
• A bachelor's degree from an accredited college plus eight years of satisfactory full-time experience related to datacenter engineering and operations, cloud engineering and operations, or complex IT infrastructure engineering; or
• Education and/or experience equivalent to one of the stated qualification pathways.

Responsibilities

• Own and manage the organization's Microsoft 365 tenant, including tenant health, licensing, governance, service configurations, and service-health monitoring.
• Administer Exchange Online, SharePoint Online, OneDrive for Business, Microsoft Teams, and Entra ID.
• Manage Exchange Online mail flow, connectors, transport rules, spam and phishing protection, mailboxes, shared mailboxes, distribution lists, archive policies, and permissions.
• Troubleshoot mail delivery, routing, authentication, and mailbox access issues, and administer Exchange Online through the Microsoft 365 Admin Center and PowerShell.
• Configure and maintain SPF, DKIM, and DMARC.
• Design and administer SharePoint Online sites, permissions, governance, and document libraries.
• Manage OneDrive configuration, storage policies, sharing settings, and lifecycle management.
• Lead migration of user home drives, file shares, and departmental data to OneDrive and SharePoint Online, and optimize collaboration and document management.
• Lead planning, deployment, and administration of Microsoft 365 Copilot; assess readiness, configure security and data governance, identify use cases with stakeholders, and support user adoption.
• Administer Microsoft Entra ID user and group management, Conditional Access, MFA, and RBAC.
• Support hybrid identity with Active Directory and Entra Connect.
• Configure Microsoft Defender for Office 365 security policies and implement Microsoft Purview capabilities, including DLP, retention policies, sensitivity labels, and eDiscovery.
• Ensure Microsoft 365 security and compliance align with organizational standards and industry best practices.
• Develop and maintain PowerShell scripts and Microsoft Graph PowerShell/API automation for administration, reporting, workflows, and operational tasks.
• Create and maintain operational documentation, standards, and administrative procedures.
• Monitor Microsoft 365 performance and recommend platform improvements.
• Lead Microsoft 365 migration and modernization projects; plan and execute tenant improvements and platform enhancements.
• Evaluate and implement new Microsoft 365 capabilities.
• Work with IT leadership and business teams to improve collaboration, security, and user experience.
• Provide Tier 3 support and technical leadership for Microsoft 365 services.

Benefits

• Hybrid work arrangements combining remote and in-office work.
• Medical, dental, and vision coverage.
• Pension plans, including NYCERS, and NYC Deferred Compensation 401(k) and 403(b) plans.
• Pre-tax commuter benefits for eligible commuting expenses.
• Training, workshops, and opportunities for continuous learning and career advancement.
• Paid vacation, sick leave, and holidays.
• Public Service Loan Forgiveness eligibility and state repayment assistance programs for qualifying employees.
• Inclusive and diverse workplace culture.

What This Job Offers

• Job Type: Full-time