Senior Systems Engineer

PlayStation Global

1d•$155,900 - $233,900•Remote

About The Position

Bungie is seeking a Senior Systems Engineer focused on End User Experience (EUX) and Endpoint Engineering to join its Studio IT team. The role designs, builds, and improves the technology experience used by Bungie employees, with an emphasis on secure, reliable, and scalable endpoint platforms and services. The engineer will architect, implement, and support endpoint platforms, device management, application delivery, and related infrastructure across Bungie’s environment. They will take technical ownership of EUX platforms and services, address recurring user and support pain points, establish standards, automate workflows, and ensure endpoint services scale with the needs of game development. The role collaborates with Studio IT Support, Information Security, infrastructure teams, application owners, and development teams. Candidates should bring enterprise endpoint engineering experience and be able to own complex problems, translate user and business needs into practical solutions, mentor others, collaborate, lead projects, and communicate effectively. The position is flexible and may be remote. Pay ranges vary by geographic location; the example range for Seattle is $155,900–$233,900 USD. The role is eligible for SIE’s benefits package and may be eligible for a bonus package.

Requirements

Strong experience engineering and operating endpoint management solutions in a large enterprise environment.
Experience with Microsoft Intune, Ivanti, and other modern endpoint management technologies.
Strong knowledge of Windows endpoint architecture, configuration, deployment, troubleshooting, and lifecycle management.
Experience managing macOS endpoints using enterprise device-management technologies.
Experience with automated device provisioning technologies such as Windows Autopilot, Apple Automated Device Enrollment, or comparable solutions.
Experience with enterprise software packaging, deployment, patching, and application lifecycle management.
Experience designing and enforcing endpoint configuration and compliance policies.
Experience automating administrative and endpoint workflows using PowerShell, Python, APIs, or comparable technologies.
Experience troubleshooting complex endpoint issues across operating systems, applications, identity, networking, and security layers.
Understanding of Active Directory and Microsoft Entra ID as they relate to endpoint authentication, device identity, policy, and access.
Understanding of endpoint security technologies and concepts, including EDR, disk encryption, local privilege management, certificates, and device compliance.
Experience independently leading complex technical projects involving multiple teams and stakeholders.
Demonstrated ability to partner with support organizations and turn recurring operational issues into engineering improvements.
Ability to evaluate technical decisions from both engineering and end-user perspectives.
Ability to mentor other engineers and help establish technical standards and best practices.
Strong written and verbal communication skills.
Bachelor's degree or equivalent.

Nice To Haves

Experience with Jamf Pro or other enterprise Apple management platforms.
Experience with Microsoft Configuration Manager (SCCM/MECM) and migrations from traditional to modern endpoint management.
Experience with Windows Autopilot and modern Windows provisioning.
Experience managing developer workstations or other high-performance or specialized endpoint environments.
Experience supporting endpoints in game development, software development, media production, or another highly technical creative environment.
Experience with endpoint analytics, digital employee experience (DEX), or observability platforms.
Experience with application virtualization, VDI, or remote workstation technologies.
Experience with privileged access and endpoint privilege management.
Experience with PKI, certificate deployment, and certificate lifecycle management.
Experience integrating endpoint platforms with identity, security, ITSM, and asset-management systems.
Experience with infrastructure-as-code, configuration management, or CI/CD practices.
Experience designing technology solutions for distributed, hybrid, or globally located teams.

Responsibilities

Architect, implement, and maintain endpoint management platforms and services for Bungie employees and development teams.
Own and improve endpoint lifecycles from provisioning and configuration through ongoing management and retirement.
Engineer Windows and macOS endpoint management, configuration, compliance, and application delivery solutions.
Design and automate device provisioning and deployment workflows to reduce manual effort and improve onboarding.
Develop automation and tooling to improve endpoint reliability, consistency, and supportability at scale.
Identify recurring user and support pain points and engineer solutions that address their underlying causes.
Improve software packaging, deployment, patching, configuration, and lifecycle management across managed endpoints.
Partner with Information Security to implement endpoint security requirements while balancing security, usability, and development needs.
Work with Studio IT Support to understand recurring issues, improve escalation paths, and reduce support demand through engineering.
Serve as a senior escalation point for complex endpoint, operating system, application, and device-management issues.
Evaluate endpoint health, performance, and operational data to identify opportunities for improvement.
Lead technical projects from requirements and design through implementation, validation, documentation, and operational handoff.
Evaluate new technologies for their potential to improve the employee and developer technology experience.
Mentor engineers and provide technical guidance and training to Studio IT Support and other technical teams.
Maintain clear documentation of systems, standards, architecture, runbooks, and processes.