Senior Systems Engineer
About The Position
Syms Strategic Group is seeking a Senior Systems Engineer to act as the Edifecs Platform Manager for a Veterans Affairs program. This remote role leads the Edifecs application support organization and is responsible for operational stability, scalability, compliance, and strategic alignment. The position provides technical oversight, manages staffing, drives roadmap execution, and works with product, architecture, vendor, and business teams on architecture decisions, modernization, cloud scalability, and performance strategies. The role involves configuring and maintaining Edifecs components, guiding EDI Analysts in building and optimizing processing rules and workflows, and resolving mapping, validation, functional, and performance issues. It also supports deployments, environment refreshes, patching, and upgrades, while collaborating with EDI Analysts, DevSecOps Engineers, Cloud teams, and business teams. This is a full-time, W-2, 100% U.S.-based remote position supporting the Department of Veterans Affairs. U.S. citizenship is required, and candidates must possess or qualify for a Public Trust (MBI). Applicants from California, Colorado, Illinois, Minnesota, New Jersey, New York, Oregon, and Washington will not be considered. Interviews are conducted on Microsoft Teams with camera enabled, and applicants are asked to provide a LinkedIn profile link.
Requirements
- 10+ years of experience in EDI, healthcare, or enterprise application operations, software or data engineering, with strong AWS experience.
- Strong knowledge of EDIFECS architecture and transaction lifecycles.
- Strong experience in Amazon Web Services cloud environments.
- Hands-on understanding of Edifecs XEServer, XEngine, TPM, EDI Gateway, and SpecBuilder.
- Experience managing EDI integration and interface connectivity, including AS2, SFTP, FTPS, HTTPS, API-based integrations, and gateway services.
- Experience with EDI troubleshooting and root-cause analysis of transaction failures, mapping defects, partner-specific rejections, batch failures, and performance degradation.
- Experience with job throughput optimization, engine and JVM tuning, memory management, high availability, failover orchestration, and monitoring dashboards.
- Understanding of AWS EC2 instance sizing, OS tuning, storage I/O patterns, file transfer endpoints, routing, firewall coordination, network path debugging, and SSL/TLS certificate lifecycle management.
- Proficiency with Git and GitHub, including branching strategies, pull requests, and collaborative workflows.
- Knowledge of compliance, audit, and partner governance.
- Experience with infrastructure as code using Ansible and Terraform.
- Ability to communicate technical architecture decisions and trade-offs to non-technical stakeholders.
- Comfort driving ambiguous architecture decisions to resolution with limited direction.
- Experience with Agile methodologies, including Scrum and Kanban, and JIRA.
- Strong documentation habits, including architecture diagrams, data dictionaries, and migration runbooks.
- Ability to work collaboratively with development, operations, and security teams.
- U.S. citizenship is required.
- Must possess or qualify for a Public Trust (MBI).
Nice To Haves
- EDIFECS certification.
- Deep hands-on EDIFECS experience with X.12 EDI transactions, including medical claims workflows such as 837, 834, and 277, as well as 270/271 and 278 transactions.
- Knowledge of HIPAA compliance requirements in cloud data architecture.
- Experience with healthcare payer/PBM systems, clearinghouses, or pharmacy operations.
- AWS certification.
- Master’s degree in Computer Science, Engineering, or a related technical discipline.
Responsibilities
- Lead the Edifecs application support organization as the Edifecs Platform Manager, ensuring operational stability, scalability, compliance, and strategic alignment.
- Provide technical oversight, manage staffing, and drive roadmap execution.
- Partner with product, architecture, vendor, and business teams.
- Guide architecture decisions, modernization efforts, cloud scalability, and performance strategies.
- Configure and maintain XEServer, XEngine, Trusted Platform Modules (TPMs), SpecBuilder, and related modules.
- Guide EDI Analysts in building, deploying, and optimizing Edifecs processing rules, routing logic, and batch workflows.
- Analyze and resolve mapping issues, validation failures, functional errors, and performance bottlenecks.
- Manage system logging, Java Virtual Machine tuning, and certificate/keystore configurations.
- Support release deployments, environment refreshes, patching, and upgrades.
- Collaborate with EDI Analysts, DevSecOps Engineers, Cloud teams, and business teams.
- Troubleshoot EDI transaction failures, mapping defects, partner rejection patterns, batch job flow failures, and throughput or performance degradation.
- Optimize job throughput and engine performance; support high availability, failover orchestration, and proactive monitoring.
- Gather and translate business reporting requirements into technical data models.
- Document architecture, data dictionaries, and migration runbooks.
- Work collaboratively with development, operations, and security teams to support seamless production operations.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
