Senior Systems Engineer

Syms Strategic Group, LLC (SSG)•Columbia, MD
•$109,623 - $126,790•Remote

About The Position

Syms Strategic Group is seeking a Senior Systems Engineer to lead the Edifecs application support organization for a Veterans Affairs (VA) department. This remote role is responsible for the operational stability, scalability, compliance, and strategic alignment of the Edifecs platform. The position provides technical oversight, manages staffing, drives roadmap execution, and partners with product, architecture, vendor, business, EDI, DevSecOps, and cloud teams. The engineer guides architecture decisions, modernization, cloud scalability, and performance strategies, and configures and maintains Edifecs components including XEServer, XEngine, Trusted Platform Modules (TPMs), SpecBuilder, and related modules. The role also supports EDI analysts with processing rules, routing logic, and batch workflows; troubleshoots transaction and performance issues; manages logging, JVM tuning, and certificates; and supports releases, environment refreshes, patching, and upgrades. This is a full-time, 100% U.S.-based remote W-2 position. U.S. citizenship is required, and the selected candidate must possess or qualify for a Public Trust (MBI). Candidates from California, Colorado, Illinois, Minnesota, New Jersey, New York, Oregon, or Washington will not be considered.

Requirements

  • At least 10 years of experience in EDI, healthcare, or enterprise application operations, software or data engineering, with strong AWS experience.
  • Strong knowledge of EDIFECS architecture and transaction lifecycles.
  • Strong experience in Amazon Web Services (AWS) cloud environments.
  • Hands-on understanding of Edifecs XEServer, including orchestrations, batch flows, and execution contexts.
  • Hands-on understanding of XEngine, including validation, rulesets, and canonical structures.
  • Hands-on understanding of TPM, including trading partner configuration, routes, and agreements.
  • Hands-on understanding of EDI Gateway visibility, audit, search, and reprocessing.
  • Hands-on understanding of SpecBuilder, including Implementation Guide definitions and map development.
  • Experience with technical aspects of inbound and outbound EDI connectivity, including AS2, SFTP, FTPS, and HTTPS channels.
  • Experience with API-based integrations and gateway services.
  • Experience with job throughput optimization, engine performance tuning, JVM tuning and memory management, high availability and failover orchestration, and monitoring dashboards.
  • Understanding of AWS EC2 instance sizing, OS tuning, storage I/O patterns, file transfer endpoints, routing, firewall coordination, network path debugging, and SSL/TLS certificate lifecycle management.
  • Proficiency with Git and GitHub, including branching strategies, pull requests, and collaborative workflows.
  • Knowledge of compliance, audit, and partner governance.
  • Experience with infrastructure as code using Ansible and Terraform.
  • Ability to communicate technical architecture decisions and trade-offs to non-technical stakeholders.
  • Comfort driving ambiguous architecture decisions to resolution with limited direction.
  • Experience with Agile methodologies, including Scrum and Kanban, and JIRA.
  • Strong communication, stakeholder engagement, documentation, and collaboration skills.
  • Master’s degree in Computer Science, Engineering, or a related technical discipline.
  • U.S. citizenship is required.
  • Must possess or qualify for a Public Trust (MBI).

Nice To Haves

  • EDIFECS certification.
  • Deep hands-on experience with X.12 EDI transaction standards, including medical claims transactions such as 837, 834, and 277, as well as 270/271 and 278 transactions.
  • Knowledge of HIPAA compliance requirements in cloud data architecture.
  • Experience with healthcare payer/PBM systems, clearinghouses, or pharmacy operations.
  • AWS certification.

Responsibilities

  • Lead the Edifecs application support organization and ensure operational stability, scalability, compliance, and strategic alignment.
  • Provide technical oversight, manage staffing, and drive roadmap execution.
  • Partner with product, architecture, vendor, and business teams.
  • Guide architecture decisions, modernization efforts, cloud scalability, and performance strategies.
  • Configure and maintain XEServer, XEngine, Trusted Platform Modules (TPMs), SpecBuilder, and related modules.
  • Guide EDI analysts in building, deploying, and optimizing Edifecs processing rules, routing logic, and batch workflows.
  • Analyze and resolve mapping issues, validation failures, functional errors, and performance bottlenecks.
  • Manage system logging, Java Virtual Machine (JVM) tuning, and certificate and keystore configurations.
  • Support release deployments, environment refreshes, patching, and upgrades.
  • Collaborate with EDI analysts, DevSecOps engineers, cloud teams, and business teams.
  • Troubleshoot EDI transaction failures, mapping defects, partner rejections, batch workflow failures, and throughput or performance degradation.
  • Optimize job throughput and engine performance, tune JVM and memory management, support high availability and failover orchestration, and use monitoring dashboards for proactive detection.
  • Translate business reporting requirements into technical data models.
  • Document architecture diagrams, data dictionaries, and migration runbooks.
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