Senior Systems Analyst, Enterprise Imaging

St. Luke’s University Health Network•Allentown, PA

12d

About The Position

The Senior Systems Analyst, Enterprise Imaging is responsible for developing, supporting, and maintaining applications used to meet the organization’s business and clinical objectives. The role supports hardware and applications, VNA and enterprise imaging integrations, DICOM routers, voice dictation systems, and other Imaging IT applications. The position monitors information and modality systems, works with vendors to resolve problems, and provides downtime solutions. It also manages user accounts and permissions, corrects study and patient information, and develops and delivers user training. The analyst installs and configures workstation hardware, coordinates modality connections and software upgrades with vendors, and maintains other applications. The role serves clients by phone, email, and in person, responds to inquiries and complaints, manages vendor relationships, and works on small projects.

Requirements

Bachelor’s degree in a related area, or equivalent experience, training, or certification (such as CIIP).
At least 3 years of experience in Imaging IT.
Thorough knowledge of Imaging IT applications and operations, including PACS, RIS, VNA, post-processing applications, and hardware.
Demonstrated fluency and skills in relevant hardware, software, and/or database administration, including development, implementation, maintenance, user support, and system testing and evaluation.
Working knowledge of clinical application systems and functions, including development, implementation, user support, maintenance, and system testing and evaluation.

Responsibilities

Provide desktop and hardware support for VNA and enterprise imaging integrations, DICOM routers, voice dictation systems, and other Imaging IT applications.
Monitor information systems and modality systems daily; notify and work with vendors to resolve problems and provide downtime solutions.
Add, change, and delete users; grant appropriate permissions and profiles; and correct studies and patient information.
Develop and provide user training.
Install and set up workstation hardware.
Plan and coordinate with vendors to add modality connections and perform software upgrades.
Install and maintain other applications.
Respond to client inquiries and complaints by phone, email, or in person.
Establish and manage vendor relationships.
Work on and run small projects.