Enterprise Business Systems Analyst

Boys Town • Omaha, NE

1d • Onsite

About The Position

The Enterprise Business Systems Analyst is a dual-purpose role focused on document management and scanning—including electronic document capture, workflow automation, document retention, records management, imaging technologies, and integration of scanned documents with enterprise applications—and on supporting enterprise business applications and processes. The analyst works with stakeholders to improve document accessibility, ensure compliance with records management standards, and optimize document-driven business processes. The role also serves as a liaison between business stakeholders and technology teams, evaluating business needs, translating requirements into system solutions, and helping ensure technology platforms support organizational goals.

This is an on-site position in Omaha, Nebraska. Applicants must be authorized to work in the United States full-time; employment visa sponsorship is not offered. The role includes on-call support, which may require work outside traditional business hours, including early mornings, nights, weekends, and holidays. The position serves as a role model for behaviors reflecting the values and principles of the Boys Town mission.

Requirements

• Bachelor’s degree or an equivalent combination of education and experience.
• At least 2 years of experience, including system analysis.
• At least 1 year of experience gathering and prioritizing requirements, documenting them, and developing plans.
• At least 1 year of experience with Agile, Lean, Ticketing, and/or ITIL processes.
• Strong experience with personal computers and Microsoft products.
• Knowledge of software systems and/or applications.
• Ability to communicate articulately and professionally while maintaining appropriate confidentiality.
• Professionalism and strong interpersonal skills.
• Basic critical-thinking, analytical, and problem-solving skills.
• Ability to work independently in a collaborative environment, meet deadlines, and multitask while maintaining quality standards.
• Ability to translate technical details into understandable conclusions and recommendations.
• Ability to prioritize according to organizational needs and shift priorities on short notice.
• Current authorization to work in the United States on a full-time basis; visa sponsorship is not offered.

Responsibilities

• Review, analyze, and evaluate business systems and user needs.
• Liaise between end users, vendors, and Information Technology personnel.
• Consult with department managers and staff to identify operational objectives by understanding business functions, gathering information, evaluating output requirements, and promoting operating efficiency.
• Communicate and understand technical information about existing and upcoming systems.
• Develop supporting documentation covering requirements, business flows, security protocols and risks, system design, and testing plans.
• Understand business issues and application challenges.
• Provide training and support to end users.
• Provide reports for departmental data requests.
• Develop reusable analyst procedures, methods, or standards.
• Provide on-call support, potentially outside traditional business hours, including early mornings, nights, weekends, and holidays.
• Carry out activities and behaviors that reflect the values and principles of the Boys Town mission.
• Perform other duties as assigned to meet organizational needs.

Benefits

• Reduced- to no-cost visits for employees and enrolled dependents for services performed by a Boys Town provider at a Boys Town location, subject to medical benefit enrollment.
• Pharmacy benefits with low- to zero-dollar copays on certain maintenance drugs.
• No-cost mental health visits with an in-network provider.
• Generous match on a 401(k) or 401(k) Roth account.
• Tuition reimbursement.
• Parenting resources from Boys Town experts.
• Professional development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level