Enterprise Systems Analyst

Intel Corporation•Austin, TX

3d•$105,300 - $175,210•Hybrid

About The Position

Intel is seeking an experienced Windchill PLM Business/Systems Analyst for its Equipment Configuration Management team in Supply Chain IT. Intel is undertaking a multi-year supply chain transformation as part of its Integrated Device Manufacturing 2.0 (IDM 2.0) strategy. The team is responsible for delivering and maintaining capabilities that provide a single source of record in Windchill for factory equipment configurations and their bills of materials (BOMs). The analyst will gather requirements, work with complex data structures, enable workflows for internal and external supplier users, and support integrations with planning, master data, and enterprise systems. The role involves working with business stakeholders to document and align processes, deliver training and application documentation, develop use cases and business scenarios, coordinate testing, support end users, and maintain dashboards and reports. The position is eligible for Intel’s hybrid work model, splitting time between an assigned Intel site and off-site work. Primary location is Phoenix, Arizona, with additional locations in Santa Clara, California; Hillsboro, Oregon; and Austin, Texas. The annual salary range for US locations is $105,300–$175,210, with individual pay based on location and other factors. Intel describes its total compensation package as including competitive pay, stock bonuses, and health, retirement, and vacation benefits.

Requirements

Bachelor’s degree in an engineering discipline or equivalent experience.
At least 4 years of experience using Windchill PLM 12, PDMLink, MPMLink, SUMA, and PTC’s product suite.
Experience with data and system management, including data imports and exports, in-app business support through validations, and problem analysis of data and configurations.
Excellent customer interfacing skills to coordinate requirements, status updates, and enhancements.
Experience with Agile/Scrum and ITIL methodologies and tools such as Jira or ServiceNow.
Experience developing and delivering end-user training.
Experience with SIT and UAT testing, deployment, and go-live support.
Experience working remotely.

Nice To Haves

Experience customizing ACLs, Lifecycles, Workflows, InfoTasks, Webjects, OIRs, and actions/action-models.
Understanding of BOM structures.
Experience using ProjectLink.
PTC Windchill Business Administration certification.
SCRUM certification.

Responsibilities

Collect and analyze information from system users to define system scope and objectives that meet business outcomes.
Document business processes and gain alignment across business groups.
Work with business stakeholders to develop and deliver training and maintain application documentation.
Develop use cases, business scenarios, and/or demos.
Plan and coordinate testing and provide end-user support.
Create and maintain dashboards and reports.
Support capabilities for maintaining a single source of record for factory equipment configurations and their bills of materials in Windchill.