Senior Systems Analyst, Enterprise Imaging

St. Luke's University Health Network•Allentown, PA

About The Position

The Senior Systems Analyst, Enterprise Imaging is responsible for developing, supporting, and maintaining applications used to support the organization's business and clinical objectives. The role includes hardware and application support, VNA and enterprise imaging application integrations, DICOM routers, voice dictation systems, and other Imaging IT applications.

Requirements

  • At least 3 years of experience in Imaging IT.
  • Thorough knowledge of Imaging IT operations and related applications, such as PACS, RIS, VNA, post-processing applications, and hardware.
  • Fluency and skills in relevant hardware, software, and/or database administration, including development, implementation, maintenance, user support, and system testing and evaluation.
  • Working knowledge of clinical application systems and functions, including development, implementation, user support, maintenance, and system testing and evaluation.
  • Bachelor's degree in a related area and/or equivalent experience, training, or certification, such as CIIP.

Responsibilities

  • Provide desktop and hardware support for VNA, enterprise imaging integrations, DICOM routers, voice dictation systems, and other Imaging IT applications.
  • Monitor information systems and modality systems daily, notify and work with vendors to resolve problems, and provide downtime solutions.
  • Add, change, and delete users; grant appropriate permissions and profiles; and correct studies and patient information.
  • Develop and provide user training.
  • Install and configure workstation hardware.
  • Plan and coordinate with vendors to add modality connections and perform software upgrades.
  • Install and maintain other applications.
  • Respond to clients' inquiries and complaints by phone, email, or in person.
  • Establish and manage vendor relationships.
  • Work on and run small projects.
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