Senior IT Systems Analyst - Imaging Systems

Ardent Health•Brentwood, TN

About The Position

The Senior IT Systems Analyst develops, configures, improves, and supports hospital system applications, primarily imaging systems such as PACS, CPACS, vendor-neutral archives, enterprise viewers, and other diagnostic solutions. The analyst performs in-depth analysis of workflows, data, and technical documentation related to the assigned application area, and designs, builds, tests, installs, and maintains application solutions.

Requirements

Four years of experience in an applicable business area, such as clinical, operational, or IT systems support.
A BA/BS degree or equivalent experience; equivalent experience may be considered.
Knowledge of imaging and cardiology workflows and best practices.
Experience with data analysis and report generation using imaging systems.
Ability to understand business issues and objectives and translate them into application solutions.
Strong understanding of application technology and system design.
Basic project management skills, including leading meetings, prioritizing, resolving conflicts, maintaining an issues list, and managing a project plan.
Excellent oral and written communication skills.

Nice To Haves

Three years of experience implementing and supporting applications within Information Technology.
Experience in a healthcare environment, IT application support, clinical informatics, or healthcare IT.
Experience with regulatory reporting and regulatory requirements in the applicable clinical area.
Applicable certification, such as CIIP.

Responsibilities

Translate radiology operations best practices into application and workflow designs.
Analyze application release notes and technical specifications to identify impacts and opportunities, and plan and implement new functionality in upgrades.
Evaluate current-state processes and identify gaps in achieving future-state goals for IT application utilization.
Provide ongoing analytical, technical, and functional support for systems throughout the organization.
Manage assigned project tasks and timelines independently, proactively communicating risks, delays, and issues.
Communicate clearly and concisely with internal and external customers, including delivering difficult or sensitive information tactfully.
Represent the application area in operational meetings at corporate, service-line, and facility levels.
Mentor teammates in application design and support.
Lead testing efforts and ensure issues are identified, tracked, reported, and resolved promptly.
Participate in business continuity planning and assist in developing disaster recovery measures.
Participate in the after-hours on-call rotation.