IT Systems Analyst

ATS Automation•Tustin, CA
•$80,000 - $100,000

About The Position

BioDot Inc. is a supplier of diagnostic manufacturing equipment and part of ATS Corporation's Life Sciences Group. The IT Systems Analyst manages, documents, and supports the company's local area network and end-user systems; maintains corporate IT standards and internet and intranet systems; and provides Level 1–2 IT support to global staff. The role reports to HR at BioDot and also takes direction from ATS corporate IT leadership. The position supports network, server, cloud, hardware, software, security, and user services. It collaborates with corporate IT staff to maintain security and service standards and may take on other duties as assigned. The employee works in a normal office environment and may occasionally visit the manufacturing floor.

Requirements

  • Associate degree in IT or Computer Science; a bachelor's degree is preferred.
  • At least two years of work-related experience as an IT professional with network management and user support.
  • Expertise in Windows Server management, virtual server environments (VMware/Hyper-V), Active Directory, Microsoft Azure and Microsoft 365 cloud environments, and Group Policy Management.
  • Strong understanding of networking protocols, DHCP, switches, and routers.
  • Strong security focus.
  • Ability to develop and lead training sessions.
  • IT budgeting experience.

Nice To Haves

  • Bachelor's degree in IT or Computer Science preferred.

Responsibilities

  • Support the LAN and assist corporate IT with WAN connectivity, internet, and intranet systems.
  • Install and configure hardware and software components.
  • Set up new user accounts and profiles.
  • Diagnose and resolve technical problems involving software installations, network configurations, and hardware malfunctions.
  • Assist global users with computer, software, and hardware issues, both in person and remotely.
  • Make recommendations for future upgrades.
  • Maintain and monitor networks to ensure security and user availability.
  • Evaluate and modify system performance and efficiency.
  • Maintain network integrity, server deployment, and security.
  • Understand routing protocols and routing table configurations.
  • Configure authentication and authorization for directory services.
  • Maintain IT network facilities.
  • Maintain physical, virtual, and cloud servers.
  • Administer IT hardware and systems, including servers, computers, printers, routers, switches, firewalls, phones, software deployment, security updates, and patches.
  • Work closely with corporate IT staff to ensure security and service standards are met.
  • Develop and lead training sessions.
  • Perform other duties as assigned.

Benefits

  • Discretionary company bonus program eligibility of 3%–7%, depending on individual and company performance factors.
  • Comprehensive benefits, including health, dental, vision, and employee assistance program.
  • Employee Stock Purchase Plan.
  • 401(k) eligibility with employer match.
  • Wellness reimbursement.
  • Paid time off.
  • Annual paid volunteer day off.
  • Professional growth opportunities.
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