Enterprise Business Systems Analyst

Boys Town • Omaha, NE

8d • Onsite

About The Position

The Enterprise Business Systems Analyst is a dual-purpose role combining document management and scanning with enterprise business systems analysis. The document management work includes electronic document capture, workflow automation, document retention, records management, imaging technologies, and integration of scanned documents with enterprise applications. The analyst works with stakeholders to improve document accessibility, meet records management standards, and optimize document-driven business processes.

The analyst also serves as a liaison between business stakeholders and technology teams, supporting the analysis, implementation, enhancement, and optimization of enterprise applications and processes. The role evaluates business needs, translates requirements into system solutions, and helps ensure technology platforms support organizational goals. The position is onsite in Omaha, Nebraska. Applicants must be authorized to work in the United States on a full-time basis; employment visa sponsorship is not offered.

Requirements

• Bachelor’s degree or an equivalent combination of education and experience.
• At least 2 years of experience, including system analysis.
• At least 1 year of experience gathering and prioritizing requirements, documenting them, and developing plans.
• At least 1 year of experience with Agile, Lean, ticketing, and/or ITIL processes.
• Strong experience with personal computers and Microsoft products.
• Knowledge of software systems and/or applications.
• Ability to communicate professionally and articulately while maintaining appropriate confidentiality.
• Strong professionalism and interpersonal skills.
• Basic critical-thinking, analytical, and problem-solving skills.
• Ability to work independently in a collaborative environment, meet deadlines, and multitask while maintaining quality standards.
• Ability to translate technical details into understandable conclusions and recommendations.
• Ability to prioritize according to organizational needs and shift priorities on short notice.
• Authorization to work in the United States on a full-time basis; sponsorship for employment visa status is not offered.

Responsibilities

• Review, analyze, and evaluate business systems and user needs.
• Liaise between end users, vendors, and Information Technology personnel.
• Consult with department managers and staff to understand business functions, gather information, evaluate output requirements, and promote operating efficiency.
• Communicate and understand technical information related to existing and upcoming systems.
• Develop supporting documentation covering requirements, business flows, security protocols and risks, system design, and testing plans.
• Understand business issues and application challenges.
• Provide training and support to end users.
• Provide reports for departmental data requests.
• Develop reusable analyst procedures, methods, or standards.
• Provide on-call support, which may require work outside traditional business hours, including early mornings, nights, weekends, and holidays.
• Perform other duties as assigned to meet organizational needs.
• Serve as a role model for activities and behaviors reflecting the values and principles of the Boys Town mission.

Benefits

• Reduced- to no-cost visits for employees and enrolled dependents receiving services from a Boys Town provider at a Boys Town location.
• Low- to zero-dollar copays on certain maintenance drugs through pharmacy benefits.
• No-cost mental health visits with an in-network provider.
• Generous match on a 401(k) or Roth 401(k) account.
• Tuition reimbursement.
• Parenting resources from Boys Town experts.
• Professional development opportunities within the organization.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level