Senior Supervisor - Housekeeping Training
About The Position
The Senior Housekeeping Training Supervisor assists the management team in overseeing and implementing the Housekeeping Department's training program and quality-control efforts across guest rooms, laundry, and public spaces. The role develops housekeeping staff to maintain high standards and efficiency. The position oversees onboarding for new hires, transfers, and cross-trained employees, including training schedules, packets, outlines, and competency compliance. It ensures employees complete required training, maintains and updates Skills Training Outlines, develops peer trainers through coaching and goal setting, tracks training data, and coordinates Bloodborne Pathogens training. The supervisor may work in various Housekeeping positions when needed or when business levels demand it. This is a full-time mid-shift position at Deloitte University Hotel & Training Center in Westlake, Texas, with occasional weekend work. Compensation is $23 per hour.
Requirements
- One year of supervisory experience in Housekeeping.
- One year of hospitality industry experience, preferably in hotel Housekeeping operations.
- Strong computer skills.
- Knowledge of Microsoft Excel, Word, and Outlook.
- Ability to communicate in English by reading, speaking, and writing.
Nice To Haves
- Knowledge of a Hotel Property Management System.
- Infor experience.
Responsibilities
- Ensure Housekeeping standards are in place and conduct quality-control efforts frequently.
- Oversee and maintain onboarding for new hires, transfers, and cross-trained employees, including training schedules, packets, outlines, and competency compliance.
- Ensure employees complete all required training and classes on time and as needed.
- Maintain and update Skills Training Outlines on an ongoing basis.
- Audit and develop peer trainers through goal setting, coaching, and training sessions.
- Maintain Housekeeping training data, including required classes and cross-trained employees.
- Coordinate and facilitate Bloodborne Pathogens training for new hires and annual renewal.
- Work in various Housekeeping positions as needed and when business levels demand it.
Benefits
- Associate events and an employee-focused culture.
- Closed many weekends and most holidays; 10 days of holiday pay.
- Up to 14 vacation and sick days per year.
- Weekly pay.
- Leadership and career development programs, with opportunities to grow and transfer to new positions.
- Free lunch in the associate cafeteria.
- Eligible for medical insurance and other benefits within 30 days of employment.
- Employer matching 401(k).
- Tuition reimbursement.
- Free on-site parking.
- Free uniforms and uniform cleaning.
- Benchmark Hospitality hotel discounts.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
