Senior Supervisor - Housekeeping Training

Pyramid Global Hospitality•Westlake, TX
•Onsite

About The Position

The Senior Housekeeping Training Supervisor assists the management team with overseeing and implementing the Housekeeping Department’s training program and quality-control efforts across guest rooms, laundry, and public spaces. The role develops housekeeping staff to maintain high standards and efficiency. This is a full-time, mid-shift position at Benchmark Hospitality at Deloitte University Hotel & Training Center in Westlake, Texas, with occasional weekends. Pay is $23 per hour.

Requirements

  • One year of supervisory experience in Housekeeping.
  • One year of experience in the hospitality industry; hotel Housekeeping operations experience is preferred.
  • Strong computer skills.
  • Knowledge of Microsoft Excel, Word, and Outlook.
  • Ability to read, speak, and write in English.

Nice To Haves

  • Knowledge of a hotel Property Management System.
  • Infor experience.

Responsibilities

  • Ensure Housekeeping standards are in place and conduct frequent quality-control efforts.
  • Oversee and maintain onboarding for new hires, transfers, and cross-trained employees, including training schedules, packets, outlines, and competency compliance.
  • Ensure employees complete required training and classes on time and as needed.
  • Maintain and update Skills Training Outlines on an ongoing basis.
  • Audit and develop peer trainers through goal setting, coaching, and training sessions.
  • Maintain Housekeeping training data, including required classes and cross-trained employees.
  • Coordinate and facilitate Bloodborne Pathogens training for new hires and annual renewals.
  • Work in various Housekeeping positions as needed and when business levels demand it.

Benefits

  • Ten days of holiday pay.
  • Up to 14 vacation and sick days per year.
  • Weekly pay.
  • Leadership and career development programs, with opportunities to grow and transfer to new positions.
  • Free lunch in the associate cafeteria.
  • Eligible for medical insurance and other benefits within 30 days of employment.
  • Employer-matching 401(k).
  • Tuition reimbursement.
  • Free on-site parking.
  • Free uniforms with cleaning provided.
  • Benchmark Hospitality hotel discounts.
  • Associate events and an employee-focused culture.
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