Senior Supervisor, Gas Metering Operations

National Grid • Brooklyn, NY

4d • Onsite

About The Position

National Grid is hiring a Senior Supervisor for its Gas Meter Operations department, based in Brooklyn, NY. The Senior Supervisor is accountable for the safe, reliable, and efficient delivery of gas meter operations programs. The role provides visible leadership to a diverse union workforce, promotes employee engagement and accountability, and ensures work complies with regulatory requirements, operational standards, and National Grid safety policies. The Senior Supervisor coordinates with internal and external stakeholders to meet program commitments and service-level expectations and pursue continuous improvement.

Requirements

• High school diploma required.
• At least 5 years of related work experience in gas operations.
• At least 5 years of experience leading a team involved in transactional operations services.
• Strong operations experience supervising local union employees.
• Solid understanding of tools and testing equipment used for gas meter testing.
• Proficiency using computers and data analysis, and familiarity with Microsoft applications.
• Valid driver's license.
• Ability to work cooperatively across diverse teams.
• Ability to build and maintain a network of relationships.
• Ability to work without current or future visa sponsorship.

Nice To Haves

• Bachelor’s degree preferred.
• Strong technical proficiency in gas meter testing and measurement preferred.

Responsibilities

• Lead, coach, and engage a diverse union workforce by setting expectations, monitoring performance, recognizing contributions, and addressing attendance, conduct, and work-standard concerns.
• Promote a strong safety culture, reinforce National Grid policies, conduct safety engagements, and ensure timely corrective action when risks are identified.
• Act as the primary contact for internal stakeholders and external agencies, communicating promptly, resolving operational issues, and meeting service-level commitments.
• Plan, coordinate, and oversee gas meter operations programs, including installation, testing, operation, repair, and maintenance of gas meters and associated electronic instruments and devices.
• Build and maintain partnerships with Gas Operations, Customer Metering Services, Engineering, and other stakeholders to coordinate dependencies, remove barriers, and deliver program objectives.
• Oversee contractor, vendor, and consultant performance to ensure alignment with approved scope, schedules, contractual obligations, operational requirements, and expected outcomes.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED