Senior Supervisor, Gas Metering Operations

natgridProd•Town of Oyster Bay, NY
•$135,000 - $158,000•Onsite

About The Position

National Grid is hiring a Senior Supervisor for its Gas Meter Operations department. The position can be based in Brooklyn, NY. The Senior Supervisor is accountable for the safe, reliable, and efficient delivery of gas meter operations programs. The role provides visible leadership to a diverse union workforce, promotes employee engagement and accountability, and ensures work is performed in accordance with regulatory requirements, operational standards, and National Grid safety policies. The Senior Supervisor also coordinates with internal and external stakeholders to meet program commitments and service-level expectations and advance continuous improvement objectives.

Requirements

  • High school diploma required.
  • At least 5 years of related work experience in gas operations required.
  • At least 5 years of experience leading a team involved in transactional operations services required.
  • Strong operations experience supervising local union employees.
  • Understanding of tools and testing equipment used for gas meter testing required.
  • Proficiency using computers and data analysis, and familiarity with various Microsoft applications required.
  • Valid driver’s license required.
  • Ability to work cooperatively across diverse teams.
  • Ability to build and maintain a network of relationships.
  • Ability to work without current or future visa sponsorship.

Nice To Haves

  • Bachelor’s degree preferred.
  • Strong technical proficiency in gas meter testing and measurement preferred.

Responsibilities

  • Lead, coach, and engage a diverse union workforce by setting clear expectations, monitoring performance, recognizing contributions, and addressing attendance, conduct, and work-standard concerns consistently and promptly.
  • Promote a strong safety culture and protect employees and the public by reinforcing National Grid policies, conducting meaningful safety engagements, and ensuring timely corrective action when risks are identified.
  • Serve as the primary contact for internal stakeholders and external agencies, communicate promptly, resolve operational issues, and ensure service-level commitments are met.
  • Plan, coordinate, and oversee gas meter operations programs, including installation, testing, operation, repair, and maintenance of gas meters and associated electronic instruments and devices.
  • Build and maintain partnerships with Gas Operations, Customer Metering Services, Engineering, and other stakeholders to coordinate dependencies, remove barriers, and deliver program objectives.
  • Oversee contractor, vendor, and consultant performance to ensure alignment with approved scope, schedules, contractual obligations, operational requirements, and expected outcomes.
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