Gas Operations Supervisor I

Essential Utilities, Inc.•Leechburg, PA

About The Position

The Gas Operations Supervisor I supervises maintenance and repair of gas operations facilities and related projects, resources, and customer involvement. The role monitors work to ensure safe, effective, and efficient operational performance and compliance with applicable company, Pennsylvania Public Utility Commission, and federal rules and regulations. The supervisor supports reliability and safety goals, coordinates timely service restoration, manages employees and contractors, and serves as a point of contact for federal and state audits and investigations. The position involves planning and overseeing work during regular, outage, and emergency situations; conducting job inspections and safety observations; resolving design, material, and customer or union issues; monitoring project expenses and budgets; and supporting technical and safety training. The supervisor uses GIS and SAP or related applications and manages the productivity and performance of non-union direct reports.

Requirements

At least 5 years of experience in gas operations or another related industry.
At least 1 year of leadership experience or experience performing advancing leadership duties.
Understanding of PUC, CFR, and/or DOT regulations.
Demonstrated success in a leadership role.
Demonstrated success in systems and project management.
High school diploma.
Knowledge of applicable systems, such as transmission, distribution, piping, storage, SCADA, and customer service, as well as SOPs, practices, procedures, and federal, state, and PUC regulations.
Exceptional skills in Microsoft software and required compliance and/or tracking applications and systems.
Strong planning, organizational, project, and systems management skills.
Ability to effectively manage costs, personnel, and schedules.
Solid leadership, team-building, written and verbal communication skills, and ability to manage conflict, solve problems, motivate, and lead change.

Nice To Haves

Bachelor's degree in Engineering, Business, Management, or a similar field.

Responsibilities

Supervise maintenance and repair of gas operations facilities and related projects, resources, and customer involvement.
Monitor work to ensure safe, effective, and efficient operations and compliance with applicable company, PUC, and federal requirements.
Support reliability performance and safety goals and ensure timely, reliable restoration of service.
Plan, schedule, assign, and monitor work during regular, outage, and emergency situations, coordinating with outside sources or other utilities and handling required project paperwork as applicable.
Conduct pre- and post-job inspections and provide safety observations, including observing equipment and vehicle maintenance and repairs.
Resolve design problems and material discrepancies.
Monitor contractor activities and project expenses, including reviewing and approving invoices.
Ensure appropriate work methods and safety precautions are followed, including proper use of SOPs, guidelines, and regulations.
Resolve customer and union complaints in a timely manner and in compliance with applicable procedures and regulations.
Use GIS and SAP or related applications.
Act as a point of contact for federal and state audits and investigations.
Monitor budget goals and control spending and overtime within approved levels.
Advise, provide, or assist with technical and safety training and development for employees and contractors.
Supervise employee productivity and manage performance of non-union direct reports.