Senior Specialist, Sales/Account Management

L3Harris Technologies•Richmond, VA

22h•$86,500 - $179,500

About The Position

The Radio Sales Engineer (RSE) works directly with the L3Harris Public Safety & Professional Communications (PSPC) Sales Team to support business development. The role focuses on demonstrating radios to customers, maintaining an inventory fleet, supporting regional and national trade show events, and applying knowledge of radio programming software and feature selection to program radios for certification on P25 systems. Successful candidates manage multiple priorities and complete work on time. The position is a field opportunity in the Northeast and follows a 9/80 schedule: employees work nine days in each 14-day period, totaling 80 hours, with every other Friday off. Travel may be required up to 50%.

Requirements

Bachelor’s degree and at least 6 years of prior relevant experience; or a graduate degree and at least 4 years of prior related experience; or, in lieu of a degree, at least 10 years of prior related experience.
Ability to manage multiple priorities and execute on a timely basis.

Nice To Haves

Systems engineering or integration experience.
Internet Protocol (IP) networking experience.
Military service experience in a technical or communications field.
Active security clearance.
Associate or bachelor’s degree in an RF or electrical technical field of study, or 6 years of relevant experience in communication planning, operation, or installation.
Radio communications experience with HF, ANW2, SATCOM, FM, or P25.
Basic understanding of electronics theory and ability to work with hardware components as required.
Working knowledge of Public Safety communications and Public Safety dispatching operations.

Responsibilities

Understand customer requirements and recommend equipment solutions that meet them.
Demonstrate technical solutions to customers.
Liaise between internal and external stakeholders to define user requirements and shape product features to meet those needs; collaborate with business developers, engineering teams, and product line managers on product positioning.
Work with Account Managers to develop a vision for successful technical demonstrations, trials, and exercises.
Develop and deliver product demonstrations.
Provide input during the sales evaluation stage in conjunction with the sales team, serving as a key technical advisor.
Coordinate support for technical complexities of assigned accounts to ensure customer satisfaction throughout the sales process.
Stage, maintain, and operate typical LMR trunked radio systems.
Provide pre-sales and/or post-sales technical support for L3Harris products, including operation and limited maintenance.
Train customers on L3Harris products.
Support other team members with similar responsibilities as required.
Support the centralized equipment cache, including configuration maintenance and movement logistics.
Travel up to 50%.