Senior Specialist, Sales/Account Management

L3Harris Technologies•Town of Guilderland, NY

1d•$97,000 - $191,500•Onsite

About The Position

The Senior Specialist, Sales/Account Management builds business relationships with existing and prospective customers in New York City and surrounding markets, supports accounts during program implementation, resolves customer issues, and identifies opportunities for strategic growth. The role develops sales strategies for new accounts in assigned vertical markets and provides solutions intended to increase revenue, customer acquisition, and profitability. It also manages sales activities and customer relationships to generate lasting business.

Requirements

Bachelor’s degree and at least 6 years of relevant experience, or a graduate degree and at least 4 years of related experience, or at least 10 years of related experience in lieu of a degree.

Nice To Haves

Ability to manage a large customer base while focusing on business development.
Professional experience in the LMR, Public Safety, or Wireless industry.
Experience with New York City-specific contracts.
Experience selling to New York City agencies.
Experience selling communications equipment and services to state or local government or transit agencies.
Experience with large capture pursuits within New York City.
Experience selling to SLED agencies.

Responsibilities

Build relationships with assigned accounts and develop new accounts, engaging with customer executives, engineering teams, managers, contracts personnel, and other stakeholders.
Sell at a strategic level within accounts and implement sales strategies to earn customer acceptance and support service implementation.
Prospect actively for new business while continuing to meet existing customer needs.
Monitor projects across the assigned account portfolio to support client satisfaction and resolve issues.
Propose solutions that meet customer objectives and expand relationships with new and existing customers.
Meet agreed sales targets and outcomes for Public Safety and Professional Communications (PSPC) products, services, and solutions.
Develop and strengthen relationships with assigned accounts.
Manage opportunities throughout all stages of the sales funnel, including cost-benefit and needs analyses for existing customers.
Establish and maintain positive business relationships with customers and management at all levels.
Help customers and internal partners achieve quarterly and annual goals while supporting timely program delivery.
Complete timely and accurate communications and administrative work, including activity and expense reports, customer management tool updates, meeting participation, forecasting, and sales-plan information.
Participate in and potentially lead cross-functional teams to meet business objectives.
Update senior sales and operations staff on account concerns, financial status, and other relevant matters.
Travel up to 50%.