Senior Specialist, Sales/Account Management

L3Harris Technologies•Baton Rouge, LA

5d•$97,000 - $191,500•Onsite

About The Position

Responsible for building strong business relationships with existing and new customers in Louisiana, Alabama, and Mississippi while ensuring client satisfaction and resolving issues. Provides account support during implementation of the active program. Develops opportunities and statewide networks in the three states, working with local channel partners on strategic growth and expansion among existing clients and developing sales strategies to prospect existing accounts in assigned vertical markets. Provides complete solutions to customers to support revenue growth, customer acquisition, and profitability, and helps generate sales that build long-lasting relationships. This field role covers the assigned territories and includes 50% travel. Employees follow a 9/80 schedule, working 9 out of every 14 days for a total of 80 hours, with every other Friday off.

Requirements

Bachelor’s degree and at least 6 years of prior relevant experience; or graduate degree and at least 4 years of prior related experience; or, in lieu of a degree, at least 10 years of prior related experience.
At least 4 years of experience in the Public Safety market.
At least 4 years of experience in business development, sales leadership, public-sector sales, account management, or strategic market development.

Nice To Haves

Demonstrated success developing business in State, Local Government, and Education (SLED) markets.
Strong understanding of public procurement processes, contracting vehicles, government purchasing practices, and fiscal annual budgets.
Proven ability to develop and maintain executive-level customer relationships.
Experience supporting large, complex opportunities with multiple stakeholders and extended sales cycles.
Excellent communication, presentation, relationship-building, and negotiation skills.
Experience with cooperative purchasing organizations, including NASPO Value Point, Sourcewell, or similar programs.
Experience supporting government RFPs, RFQs, contract vehicles, and public-sector procurement initiatives.
Knowledge of state and local government budgeting, grants, bond funding, and capital improvement programs.
Ability to build relationships with internal and external stakeholders.
Strong analytical and strategic-thinking capabilities.
Proficiency with Microsoft Office Suite, Power BI, Adobe, and Copilot platform.
Ability to thrive in a cross-functional team environment.

Responsibilities

Build relationships and work with existing channel partners in assigned territories.
Build relationships with assigned accounts and develop new accounts, engaging executives, engineering, managers, contracts, channel partners, and other customer stakeholders.
Develop business and sell at strategic levels within accounts; implement broad sales strategies to gain customer acceptance and support service implementation, and communicate strategies and results to the Leadership Team.
Prospect for new business while maintaining and meeting existing customer needs.
Monitor projects across the assigned account portfolio to ensure client satisfaction and resolve issues.
Expand new and existing customer relationships through ongoing work with channel partners and by proposing solutions that meet customer objectives.
Achieve agreed sales targets and outcomes for Public Safety and Professional Communications (PSPC) products, services, and solutions with new and existing customers.
Develop and enhance assigned-account relationships, including advancing and supporting customer relationships.
Manage opportunities through all stages of the sales funnel, including cost-benefit and needs analyses for existing customers.
Establish, develop, and maintain positive business and customer relationships with all levels of management.
Help customers and internal partners achieve quarterly and annual business goals while ensuring timely program delivery.
Complete timely and accurate communications and administrative duties, including activity and expense reports, customer management tool updates, meetings, forecasting, and sales-plan information.
Participate in and potentially lead cross-functional teams to meet business objectives.
Update senior sales and operations staff on account concerns, financial status, and other relevant matters.
Travel 50%.