Senior Solutions Engineer - US

Quantum Metric

3d • $112,000 - $154,000 • Remote

About The Position

As a Senior Solutions Engineer at Quantum Metric, you're the senior technical advisor behind our most strategic, highest-value sales opportunities. Working closely with Enterprise Account Executives, you'll guide complex enterprise organizations across the Americas from measuring digital experience to acting on it — both within our core platform and autonomously through Felix AI, our Agentic solution. You'll own technical strategy for your largest deals end-to-end, mentor the broader SE team, and represent Quantum Metric to senior stakeholders from VP of Digital to CIO/CDO.

Requirements

• 6+ years in Enterprise Pre-Sales/Solutions Engineering within SaaS or software, with a track record on large, complex deals
• Proven success leading — not just supporting — complex, multi-layered sales cycles in the Digital Experience / Digital Analytics space
• Strong executive presence, equally credible with technical teams (architects/developers) and C-suite (CIO/CDO)
• Hands-on experience with web technologies (JavaScript, HTML, CSS) and ROI-based solutioning; native iOS/Android experience a plus
• Experience mentoring or informally leading other SEs, and building reusable tools/assets beyond your own deals
• Exceptional storytelling and executive-level presentation skills, with clear ownership up and down the chain — aligning AEs and leadership while staying a dependable partner to ICs. Disciplined Salesforce hygiene is a must.
• Strong organizational skills to manage multiple high-stakes deals simultaneously, with 20–25% travel

Nice To Haves

• Deep experience in Digital Experience Analytics or CXM platforms
• Hands-on familiarity with agentic AI, enterprise data architecture, or tagging strategies — ideally applied in a live deal context
• Background in high-growth SaaS or digital transformation consulting
• Experience operating as an informal or formal technical lead for a pre-sales team
• Professional level fluency in Spanish

Responsibilities

• Own the technical strategy for the most complex enterprise sales cycles across the Americas, from initial discovery to close, often across multi-quarter, multi-stakeholder deals
• Architect and lead tailored demonstrations and narratives — including Felix Agentic use cases — that align Quantum Metric's platform to C-level business outcomes
• Lead and de-risk the most technically and politically complex proof-of-concepts, defining success criteria and quantifying enterprise-scale business value
• Design scalable, enterprise-grade solution architectures and articulate ROI-based value propositions for the largest accounts in the portfolio
• Mentor and upskill other Solutions Engineers, share best practices, and act as a technical escalation point for the broader team
• Partner with Account Executives, RVP’s, and Customer Success on deal orchestration for named/strategic accounts, and coordinate closely with Product/Engineering on post-sales onboarding and roadmap influence
• Lead RFP responses for strategic accounts and serve as a structured voice of the customer into the product roadmap, particularly around Felix Agentic

Benefits

• Medical, Dental, Vision Insurance (99% Medical base plan paid by the Company)
• FSA, DCFSA, and HSA accounts
• Employee Assistance Programs (EAP)
• Telehealth options
• Voluntary Life & AD&D, STD, LTD, Critical Illness and Accident
• Wellness Perks - discounts on a top-rated fitness app and Healthy Rewards program.
• Discounts on Pet Insurance
• 401k (with employer match)
• Options / Equity
• 13 company holidays
• Unlimited Paid Time Off
• Sick leave
• Parental/Adoption Leave
• Promotional opportunities
• Rewards and recognition programs
• Robust onboarding and training program
• One-time stipend for work-at-home employees
• Monthly business expense stipend
• Flexible work environments
• Employee Discount Program (Perks at Work)
• Employee Referral Program
• Lead Referral Program
• MacBook and awesome swag delivered to your door
• Encouraging and collaborative culture
• RECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed