Senior Solutions Architect, Pre-Sales (Banner or Colleague Exp Required) | Remote

Ellucian • UNAVAILABLE, UNAVAILABLE

6d • Remote

About The Position

Ellucian is seeking an accomplished, customer-focused Senior Solutions Architect to join its Services Solutions team within Sales and lead the functional design of scalable, cloud-based SaaS solutions for higher education. The role serves as a senior functional partner in pre-sales, collaborating with sales teams, institutional stakeholders, technical architects, and product and delivery leaders to understand institutional priorities, assess solution fit, define functional designs, and communicate business value.

The architect leads cross-functional discovery and solution design across the Ellucian Student ecosystem, translating business processes and requirements into solution recommendations, customer deliverables, and implementation considerations. The role calls for sound judgment, the ability to navigate ambiguity and functional trade-offs, close partnership with technical teams, and a focus on successful transition from pre-sales into delivery. It also includes mentoring less-experienced architects.

Requirements

• 8+ years of progressive experience with Ellucian functional capabilities, including 4+ years in a senior or principal consulting role.
• Strong understanding of higher education institutional processes and the Ellucian Student ecosystem, and ability to connect functional capabilities to customer objectives, operating models, and desired outcomes.
• Demonstrated success leading discovery sessions, functional workshops, executive briefings, and solution design presentations, and explaining complex functional concepts and business outcomes to diverse audiences.
• Ability to assess complex institutional requirements, identify functional dependencies and trade-offs, and develop practical recommendations that balance customer objectives with product capabilities and implementation considerations.
• Working understanding of enterprise SaaS platforms, integrations, APIs, extensions, identity and access considerations, and data flows sufficient to collaborate with technical specialists.
• Familiarity with AI applications in higher education and AI-assisted tools for solution design, including awareness of security, privacy, governance, and responsible AI usage.
• Ability to operate independently, exercise sound judgment, influence stakeholders without direct authority, build alignment across diverse teams, and navigate complex customer engagements and competing priorities.

Nice To Haves

• Experience in solutions architecture, pre-sales, or a comparable customer-facing functional role.
• Deep functional experience with Banner and/or Colleague.
• Experience supporting institutional transformation initiatives, cross-product solution design, or complex multi-system environments involving Ellucian and third-party applications.

Responsibilities

• Translate institutional goals and business requirements into functional solution designs covering recommended capabilities, scope, assumptions, and dependencies.
• Partner with Sales to lead customer discovery workshops, support RFP responses, and deliver solution presentations and demonstrations that communicate business value.
• Assess customer requirements against Ellucian Student ecosystem capabilities, identify functional gaps, evaluate alternatives, and recommend practical approaches.
• Apply knowledge of Banner and/or Colleague, SIS/ERP business processes, and Ellucian platform capabilities to create accurate customer-facing solution documentation and deliverables.
• Define functional requirements for SaaS workflows, user experiences, extensions, and integrations, and partner with technical architects to validate feasibility and implementation considerations.
• Collaborate across Sales, Product, Delivery, and Engineering to lead complex solution workstreams, mentor less-experienced architects, and support transition into implementation.

Benefits

• Medical, dental, and vision coverage
• Flexible time off
• Thrive Flex Lifestyle Account for health, financial, or learning interests
• 401(k) with match
• BrightPlan
• Parental leave
• Five charitable days
• Telemedicine
• Wellness programs
• Headspace Care mental health support
• Wellbeats virtual fitness classes
• RethinkCare and Wellthy caregiver support
• Diversity and inclusion programs, including access to employee resource groups
• Employee referral bonuses
• Education Assistance Program
• Professional development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed